Need help with weird CD-ROM problem

[Ray]

I need help with Weird CD-ROM problems.

I have two nearly identical XP systems - same motherboards & RAM - different
video adapters.
I recently moved an HP 9300i CD-RW writer from one of these systems, where
it was working fine, to another where it has some weird problems:

1. although I can read CDs when inserted in the drive, the CD-ROM won't
eject through Windows Explorer by right-clicking the drive and selecting
eject.
It also won't eject by pushing the eject button on the CD-ROM drive if
there is a disk in the drive (but will eject if the drive is empty).
But it also WILL eject if there is a disk in it & you eject it through
the Disk Management MMC by right-clicking the CD-ROM and clicking eject.

2. CD-ROM drives are numbered strangely in Disk Management - I have two
CD-ROM Drives (a CD-R and this HP CD-RW), but instead of being numbered
CD-ROM 0 and CD-ROM 1, they are numbered CD-ROM 3 and CD-ROM 5.

This drive works OK in the other system.

So far, I have done the following to troubleshoot:
XP's device manager shows that for both CD-ROM drives (and everything
else) that the "device is working properly".
BIOS shows both drives recognized correctly, and shows the correct one as
Master and the other as Slave (I have checked the jumpers and tried
reversing the
Master/Slave relationship with no joy.
I have uninstalled both drives within XP and rebooted to let XP find them
as new hardware - which it does - but it still assigns them CD-ROM 3 & 5 in
device
manager, and I still have the same problems including ejecting.
I have searched Technet with no joy

Does anyone have any possible answers or solutions to any or all of the
following questions:
Why won't the CD-RW drive eject except through Disk Manager when there is
a CD in the drive?
Why are the two CD drives being misnumbered in Disk Manager even after
reinstalling?
How to change the numbering?

Any help would be appreciated.

Thanks,
Ray

 

[Ghostrider]

I need help with Weird CD-ROM problems.

I have two nearly identical XP systems - same motherboards & RAM - different
video adapters.
I recently moved an HP 9300i CD-RW writer from one of these systems, where
it was working fine, to another where it has some weird problems:

1. although I can read CDs when inserted in the drive, the CD-ROM won't
eject through Windows Explorer by right-clicking the drive and selecting
eject.
It also won't eject by pushing the eject button on the CD-ROM drive if
there is a disk in the drive (but will eject if the drive is empty).
But it also WILL eject if there is a disk in it & you eject it through
the Disk Management MMC by right-clicking the CD-ROM and clicking eject.

2. CD-ROM drives are numbered strangely in Disk Management - I have two
CD-ROM Drives (a CD-R and this HP CD-RW), but instead of being numbered
CD-ROM 0 and CD-ROM 1, they are numbered CD-ROM 3 and CD-ROM 5.

This drive works OK in the other system.

So far, I have done the following to troubleshoot:
XP's device manager shows that for both CD-ROM drives (and everything
else) that the "device is working properly".
BIOS shows both drives recognized correctly, and shows the correct one as
Master and the other as Slave (I have checked the jumpers and tried
reversing the
Master/Slave relationship with no joy.
I have uninstalled both drives within XP and rebooted to let XP find them
as new hardware - which it does - but it still assigns them CD-ROM 3 & 5 in
device
manager, and I still have the same problems including ejecting.
I have searched Technet with no joy

Does anyone have any possible answers or solutions to any or all of the
following questions:
Why won't the CD-RW drive eject except through Disk Manager when there is
a CD in the drive?
Why are the two CD drives being misnumbered in Disk Manager even after
reinstalling?
How to change the numbering?

Any help would be appreciated.

Thanks,
Ray

Typically, when changing devices around, one should
clear up the "old" device from its registration in
Device Manager. Some devices are "registered" by their
firmware numbers or internal serial numbers. Once the
old device has been removed, allow Windows XP (or any
PnP OS) to detect the replacement, or "new" device.
This should keep things in proper order.