need help with strange error message

M

mij

When my desktop comes up, a window pops up that says "Windows Installer".
Within the window, it says "Preparing to Install...". Moments later,
ANOTHER window pops up over that says "Norton Antivirus 2005 does not
support the Repair feature. Please uninstall and reinstall".

I press OK in the Norton Window and both messages go away. Any ideas? Thank
you.
 
W

Will Denny

Hi

What happens if you disable NAV and then reboot?

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups
 
R

Ramesh [MVP]

From Torgeir Bakken, MVP Scripting and WMI:

<quote>
See "Every time I launch my application, Windows Installer performs an
installation. How can I determine the cause of the on-demand installation?"
in the FAQ at

http://www.microsoft.com/windows2000/community/centers/management/msi_faq..mspx

To access the Application Log in the Event viewer,
run the following command from Start/Run:

eventvwr.msc


If you are running Windows XP (or have access to a Windows XP computer,
you can copy MSIZAP.EXE over to your Win2k computer):

If a product code is listed there and this product is not really installed,
MSIZAP.EXE is maybe able to fix this issue, it is included as a utility in
the support tools installation package (on your WinXP CD) with some
additional
documentation included in suptools.chm (installed by suptools.msi).

It will remove all Windows Installer entries for a product key that you feed
it with.

Note that if MSIZAP.EXE is used incorrectly it can affect other applications
on the machine.

Based on the documentation in
http://msdn.microsoft.com/library/en-us/msi/setup/msizap_exe.asp

this is what you should run:

msizap T {product code}

an example:
msizap T {FFB37294-1155-17D3-A809-0250BAAFB1AB}

</quote>

Windows Installer Cleanup Utility - Description:
http://windowsxp.mvps.org/msiclean.htm

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


When my desktop comes up, a window pops up that says "Windows Installer".
Within the window, it says "Preparing to Install...". Moments later,
ANOTHER window pops up over that says "Norton Antivirus 2005 does not
support the Repair feature. Please uninstall and reinstall".

I press OK in the Norton Window and both messages go away. Any ideas? Thank
you.
 

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