Norton Antivirus and Windows XP

[Guest]

After I start my computer the windows installer comes up, then I get a message
'Norton Antivirus 2005 does not support the repair feature. Please
uninstall and reinstall again.'
What am I supposed to uninstall? The antivirus or the windows installer?
And why all of a sudden do I get these messages???

Why is the windows installer popping up in first place??

Thank you for your help.
Heidi

 

[Ted Zieglar]

For questions about Norton AntiVirus, ask Symantec technical support.

Message: "Norton AntiVirus 2005 does not support the repair feature..."
http://tinyurl.com/7246p

 

[Conor]

After I start my computer the windows installer comes up, then I get a message
'Norton Antivirus 2005 does not support the repair feature. Please
uninstall and reinstall again.'
What am I supposed to uninstall? The antivirus or the windows installer?
And why all of a sudden do I get these messages???

Why is the windows installer popping up in first place??

NAV is shite. Get NOD32 from www.eset.com instead.

 

[MAP]

After I start my computer the windows installer comes up, then I get
a message 'Norton Antivirus 2005 does not support the repair
feature. Please
uninstall and reinstall again.'
What am I supposed to uninstall? The antivirus or the windows
installer?
And why all of a sudden do I get these messages???

Why is the windows installer popping up in first place??

Thank you for your help.
Heidi

You should have listened to the advice you got the other day and not install
Norton.
I concur with Conor,it has a free 30 day trial give it a shot.

 

[Yves Leclerc]

Problem is with the Windows MSI installer database. Head over to Office
newsgroups and yu should be able to locate the installer cleaner. Then
un-install NAV and run the cleaner to remove any left-over NAV install
entry. Then, you can successfully install NAV with all its features.

 

[Guest]

Had the same issue here. After exporing both Norton online help and
Microsoft, I can tell you that they have have no clue that the problem even
exists. Norton, however, most probably does; but not without whipping out the
'ol credit card for $29.95. For that price, I would rather buy another
program and be done with it. Good luck with it. By the way: you forgot to
mention that you have to click the error message box not once, but three
times to get rid of it. Not only that, but everytime the computer boots up.
Very annoying to say the least!

 

[Ted Zieglar]

If you should ever have the occasion to contact Symantec technical support
again, instead of "whipping out the 'ol credit card for $29.95" you can
'chat' with a technician for free.

 

[Guest]

No, actually you cannot. Tried again, but to no avial. Both Microsoft and
Norton are ignorant to this problem. HOWEVER -- after much trial and error, I
have found a "fix" to that annoying Windows Installer bug concerning Norton
AntiVirus 2005. Simply click START/ RUN and type in "msconfig." Click on the
SERVICE tab, and scroll down until you find WINDOWS INSTALLER. Uncheck it and
reboot. You will be free of that particular annyoance here-ever-after. It
should also be pointed out that this particular program (Windowsw Installer)
is non-essential to the operation Windows XP, as indicated at under the
ESSENTIAL heading dialog box. So far so good, and, it can always be rechecked
(and your computer rebooted) if need be.

 

[Harry Krause]

No, actually you cannot. Tried again, but to no avial. Both Microsoft and
Norton are ignorant to this problem. HOWEVER -- after much trial and error, I
have found a "fix" to that annoying Windows Installer bug concerning Norton
AntiVirus 2005. Simply click START/ RUN and type in "msconfig." Click on the
SERVICE tab, and scroll down until you find WINDOWS INSTALLER. Uncheck it and
reboot. You will be free of that particular annyoance here-ever-after. It
should also be pointed out that this particular program (Windowsw Installer)
is non-essential to the operation Windows XP, as indicated at under the
ESSENTIAL heading dialog box. So far so good, and, it can always be rechecked
(and your computer rebooted) if need be.

Norton programs have lots of problems with Windows 2000 and XP. I have a
Norton Suite now that refuses to run :ive update properly, and no one
at norton tech support via phone or email has a clue. They keep
referring me to pages on the norton web site.


I do like Norton AV.

Anyone got something better than that?

 

[Ted Zieglar]

I've used Symantec chat on several occasions. It's particularly beneficial
when dealing with a tech working overseas, since there's no longer a problem
with trying to understand someone's accent. And it's free.

 

[Guest]

Even so, it's good to see that people are involved and willing to help. I,
for one, am glad that you guys are out there and at the ready. And, once
again, there is a fix in the XP msconfig utility. (See previous post.) Best
wishes all!

Wayne