Need help with login problem

[programmernovice]

Hi, I have Win98 and when launching IE I get an error message, so I'm
unable to login the Internet with it. Message is "Microsoft Internet
Explorer has encountered a problem and needs to close. We are sorry
for the inconvenience". I have tried the "repair"
option, and tried re-installing Win98, without wiping everything out.
I have also tried downloading and re-installing IE. Nothing works. I
can login using Firefox, so there's no problem with my connection.

Any suggestions about what can be done without total re-installation
of Win98? I have quite a bit ot other stuff on the disk and don't
want the hassle of starting fresh.

All suggestions appreciated.

 

[Guest]

Hi, I have Win98 and when launching IE I get an error message, so I'm
unable to login the Internet with it. Message is "Microsoft Internet
Explorer has encountered a problem and needs to close. We are sorry
for the inconvenience". I have tried the "repair"
option, and tried re-installing Win98, without wiping everything out.
I have also tried downloading and re-installing IE. Nothing works. I
can login using Firefox, so there's no problem with my connection.

Any suggestions about what can be done without total re-installation
of Win98? I have quite a bit ot other stuff on the disk and don't
want the hassle of starting fresh.

All suggestions appreciated.

Try this:
When windows booting Tap F8 and then select Command Prompt, on the command
prompt type in> scanreg /restore Hit Enter, you will get .Cabs with dates
in front of them select the cab when things were working okay.
Or try this:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
"When you visit a Web page that uses a custom pop-up object, Internet
Explorer 6 closes unexpectedly"
http://support.microsoft.com/kb/923996

2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malware from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796


3... You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
HTH.
Let us know.
Regards,
nass

 

[programmernovice]

Hi, I have Win98 and when launching IE I get an error message, so I'm
unable to login the Internet with it. Message is "Microsoft Internet
Explorer has encountered a problem and needs to close. We are sorry
for the inconvenience". I have tried the "repair"
option, and tried re-installing Win98, without wiping everything out.
I have also tried downloading and re-installing IE. Nothing works. I
can login using Firefox, so there's no problem with my connection.

Any suggestions about what can be done without total re-installation
of Win98? I have quite a bit ot other stuff on the disk and don't
want the hassle of starting fresh.

All suggestions appreciated.

Try this:
When windows booting Tap F8 and then select Command Prompt, on the command
prompt type in> scanreg /restore Hit Enter, you will get .Cabs with dates
in front of them select the cab when things were working okay.
Or try this:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:http://support.microsoft.com/kb/883256
"When you visit a Web page that uses a custom pop-up object, Internet
Explorer 6 closes unexpectedly"http://support.microsoft.com/kb/923996

2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malware from here:http://www.safer-networking.org; for Spybot S&D

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently usehttp://support.microsoft.com/kb/331796

3... You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
HTH.
Let us know.
Regards,
nass
----------www.nasstec.co.uk

OK many thanks for your help.