Need help with Linksys print server troubles

[gecko]

My friend has been having big trouble trying to implement a Linksys
print server on his LAN. In an effort to home in on the problem, he
has reduced his setup to just one computer with just one printer and
the Linksys print server connecting the two. His installation finds
the Print Server and opens the Setup Wizard. However, it fails to list
the Print Server. Installation will not proceed without a server name
and IP address being entered. He has one Gateway computer (XP PRO
SP2) and one printer (Xerox laser) connected to the Linksys Print
Server. He tried the Xerox connected with Cat 5 and with USB. Same
outcome: His computer gets knocked off the Internet. When he unplugs
the print server's power, Internet comes back!

He repeated his testing using a another printer, his Alps MD-4000
printer. Same outcome. He repeated his testing using a another
printer, an HP Laserjet 6L printer. Same outcome.

Even if all three of these printers should turn out to be incompatible
with this print server, why would they knock the computer off the
Internet. Is the print server is malfunctioning? Is there anything
else he can try?

 

[Joel]

My friend has been having big trouble trying to implement a Linksys
print server on his LAN. In an effort to home in on the problem, he
has reduced his setup to just one computer with just one printer and
the Linksys print server connecting the two. His installation finds
the Print Server and opens the Setup Wizard. However, it fails to list
the Print Server. Installation will not proceed without a server name
and IP address being entered. He has one Gateway computer (XP PRO
SP2) and one printer (Xerox laser) connected to the Linksys Print
Server. He tried the Xerox connected with Cat 5 and with USB. Same
outcome: His computer gets knocked off the Internet. When he unplugs
the print server's power, Internet comes back!

He repeated his testing using a another printer, his Alps MD-4000
printer. Same outcome. He repeated his testing using a another
printer, an HP Laserjet 6L printer. Same outcome.

Even if all three of these printers should turn out to be incompatible
with this print server, why would they knock the computer off the
Internet. Is the print server is malfunctioning? Is there anything
else he can try?

As you can see we can't be able to see what's going on at your friend's
end, so I just give a very general basic information and hope it will solve
the problem.

1. Connecting the Printer to the Router/Hub. I have Brother and don't have
to do anything fancy, or no IP, Gateway etc.. setting.

2. Installing DRIVER to all systems you want to have access to the printer.

- From the MAIN system make sure the printer set to "SHARE" allowed

- From all systems, make sure the setting configuration set to LAN
(TCP/IP Port..) or sometime by default it may set to USB or Parallel
port etc..

Also, I just installed the LAN Printer few weeks ago so I don't have much
trouble-shooting experience other than what I describe above. And mine
works with all desktops (we have 3) and wireless norebooks (we have 7-8
notebooks, but only 4 current use).

 

[gecko]

As you can see we can't be able to see what's going on at your friend's
end, so I just give a very general basic information and hope it will solve
the problem.

I asked him for more specifics - he says:

1) Two of his printers are Xerox DocuPrint N17 laser and an Alps
MD-4000 (with a Belkin parallel-to-USB adapter).
2) He connects to Verizon DSL with a Linksys Switch (hasn't said yet
what model that is) which links also to his Linksys print server
(hasn't said yet what model that is) - thence to his printers.
Thanks
Gecko

 

[gecko]

As you can see we can't be able to see what's going on at your friend's
end, so I just give a very general basic information and hope it will solve
the problem.

1. Connecting the Printer to the Router/Hub. I have Brother and don't have
to do anything fancy, or no IP, Gateway etc.. setting.

2. Installing DRIVER to all systems you want to have access to the printer.

- From the MAIN system make sure the printer set to "SHARE" allowed

- From all systems, make sure the setting configuration set to LAN
(TCP/IP Port..) or sometime by default it may set to USB or Parallel
port etc..

Also, I just installed the LAN Printer few weeks ago so I don't have much
trouble-shooting experience other than what I describe above. And mine
works with all desktops (we have 3) and wireless norebooks (we have 7-8
notebooks, but only 4 current use).

OOPS - I just discovered he had told me earlier that his Linksys print
server was a Linksys PrintServer for USB with 4-Port Switch,,Model
No.PSUS4
Sorry
Gecko

 

[Joel]

OOPS - I just discovered he had told me earlier that his Linksys print
server was a Linksys PrintServer for USB with 4-Port Switch,,Model
No.PSUS4
Sorry
Gecko

I don't have Linksys PrintServer, may not have the same network, router,
and especially printer etc.. so I can't give any specific answer to specific
hardware or model's etc.. and I don't think it would make much or any
different.

Just incase you wanna know what I have at my end so you can try to match
yours.

WinXP, (2) Inkjet printers connected to USB ports, (1) MFC-7820N Network
Printer connected to a LAN port of Buffalo Wireless, (1) scanner connected
to USB port, (1) 500GB external HD connected to USB port ... and bunch of
other USB devices like Taplet, Memory Card Reader, Cell-phone, GPS etc..
just to let you know they won't make much or any differtent.

Again.

1. The MFC-7820N connected to wireless router using CAT-5 cable (LAN cable)

IOW, I don't connect to USB so I don't know anything about USB connection,
and it may not make much or any different?

2. Installed the driver to all computer.

- From the *main* system with Router connected to system, I setup the
printer to "SHARE"

- Since mine connected to Network so I make sure all other systems have
the printer setup to connect to LAN (TCP/IP Port..)

That's it! I don't know what else to say but repeating what I said before.

Trouble-shooting?

If you think you have the configuration messed up then you (I meant your
friend) can always delete and reinstall PRINTER driver, and just check to
make sure it setup to correct *connection*. Or

- If the printer connects to USB then tell the system that printer is
connected to USB

- If the printer connects to LAN then just tell the system that the printer
is connected to LAN etc..

Good luck!

 

[gecko]

Just incase you wanna know what I have at my end so you can try to match
yours.

WinXP, (2) Inkjet printers connected to USB ports, (1) MFC-7820N Network
Printer connected to a LAN port of Buffalo Wireless, (1) scanner connected
to USB port, (1) 500GB external HD connected to USB port ... and bunch of
other USB devices like Taplet, Memory Card Reader, Cell-phone, GPS etc..
just to let you know they won't make much or any differtent.

Again.

1. The MFC-7820N connected to wireless router using CAT-5 cable (LAN cable)

IOW, I don't connect to USB so I don't know anything about USB connection,
and it may not make much or any different?

2. Installed the driver to all computer.

- From the *main* system with Router connected to system, I setup the
printer to "SHARE"

- Since mine connected to Network so I make sure all other systems have
the printer setup to connect to LAN (TCP/IP Port..)

That's it! I don't know what else to say but repeating what I said before.

Trouble-shooting?

If you think you have the configuration messed up then you (I meant your
friend) can always delete and reinstall PRINTER driver, and just check to
make sure it setup to correct *connection*. Or

- If the printer connects to USB then tell the system that printer is
connected to USB

- If the printer connects to LAN then just tell the system that the printer
is connected to LAN etc..

Good luck!

Thanks.

He finally revealed to me that the switch is a Linksys Switch Model
EZXS55W.

I'll examine what you just said above and get back

Gecko

 

[Joel]

Thanks.

He finally revealed to me that the switch is a Linksys Switch Model
EZXS55W.

I'll examine what you just said above and get back

Gecko

Good luck! and I don't think it'll be too complicate to figure out what
causes the problem. I am looking at the Linksys EZXS55W above and I don't
think it has any unusual about it that can cause problem.

Also, I want to make sure that

1. If this is a NEW hardware or a current working hardware? IOW, does it
have any thing like Modem, Computer etc. connected to it and working.

- If it works with other then it should work with the printer. *unless*
something is wrong with the printer (LAN part)

- *If* it doesn't work with other then you may want to look at the CAT-5
cable (from computer to Linksys) to see if it's a STRAIGHT or twisted.
And if I am right then it may have to be STRAIGHT

a. CAT-5 between Linksys & Computer = Straight cable

b. CAT-5 between Linksys to Modem, Computer, Printer etc. should be
twisted (you won't see twisted like Floppy cable but somewhere
inside or PIN).

Well, that's pretty much it! you just need to solve one problem at a
time.

2. If other port like Computer, Modem etc. is working but not the printer
then you may try to switch port to make sure that the printer (or cable) is
ok then go from there.