Need help with Blue Screen of Death error message.

[BobLondonKy]

Hi,

I am new to Windows XP. This computer was given to me by my son. It
is a HP Pavilion 521n. It used to reboot at times for no apparent
reason. I discovered a way to stop it from rebooting, and to display
an errot message instead.

The message reads as follows:

A problem has been detected and Windows has been shutdown to prevent
damage to your computer.

Etc., Etc.

At the bottom of the message is this information.

Technical Information

*** STOP: 0x0000008E (0xC0000005, 0xBF85DB6B, 0xF7D12738,
0x00000000)

*** win32k.sys - Address BF8DB6B base at BF8000000, Datestamp
3B7de698

Beginning dump of physical memory
Physical memory dump complete.


Now it doesn't dot this alot. Maybe once a day, or every couple of
days. Mostly when I'm on the internet. Internet Explorer 6.0 crashes
alot, and wants to send error messages to Microsoft. The I just go
back to what I was doing, and it may not do it again for the rest of
the day. Sometimes I get this message when I am not on the internet.
I am wondering if I may have a memory stick going bad?

Can anyone help me with this problem, Please?

Thank you any input.

Bob,
London, Kentucky

 

[Nate]

http://articles.networktechs.com/432-p1.php

This link should help you.

if it doesnt, I recommend making use of the warranty if there is any. If
not, just keep posting in here for help, since tech support usually
"googles" for a lot of issues they dont have experience with/company
databases dont have