Need advice, i cant access a website that i use to be able to.

[Guest]

i have 3 computers on network at home, all computers are using windows xp
pro, and are connected to NTL broadband using a Linksys wireless router.
i use to use internet explorer as my default browser but i have recently
changed to Mozilla Firefox. And i am having problems with my internet banking
with the co-operativebank www.co-operativebank.co.uk.

when i click to log in at the top left and chose personal account login

""" http://www.co-operativebank.co.uk/c...nal.cgi?banking """

it comes up with a page saying "The page cannot be displayed" i have also
tryed accessing it using internet explorer on the other computers but i also
cant get on it with this.

I cant see it being a problem with installing mozilla though because one of
my computers on the network has only ever used Internet Explorer and not
mozilla.

I have contacted the bank and they cant suggest anything, i have cleared
tempory internet files, and all the things that it tells you to do on the
support section and still i have no luck.
i have also contacted Linksys online support and they couldnt suggest
anything either.

I dont know what it could be, but if any one could help me then id
appreciate it

Thankyou

Ryan

 

[Guest]

Ryan-

I too am having the same problem. I am able to connect to some websites but
others (such as hotmail.com) seem to time out on me and I get the Cannot
Connect to Server error.

I have run Spybot, Ad-Aware, Norton Anti-Virus, defrag, deleted cookies and
temp files, and deleted some applications from the Control Panel. I have
rebooted the computer and still it does not work.

Any assistance would be greatly appreciated!

 

[Frank Saunders, MS-MVP IE/OE]

i have 3 computers on network at home, all computers are using
windows xp pro, and are connected to NTL broadband using a Linksys
wireless router.
i use to use internet explorer as my default browser but i have
recently changed to Mozilla Firefox. And i am having problems with my
internet banking with the co-operativebank www.co-operativebank.co.uk.

when i click to log in at the top left and chose personal account
login

""" http://www.co-operativebank.co.uk/c...nal.cgi?banking """

it comes up with a page saying "The page cannot be displayed" i have
also tryed accessing it using internet explorer on the other
computers but i also cant get on it with this.

I cant see it being a problem with installing mozilla though because
one of my computers on the network has only ever used Internet
Explorer and not mozilla.

I have contacted the bank and they cant suggest anything, i have
cleared tempory internet files, and all the things that it tells you
to do on the support section and still i have no luck.
i have also contacted Linksys online support and they couldnt suggest
anything either.

I dont know what it could be, but if any one could help me then id
appreciate it

Thankyou

Ryan

Secure sites: Make sure your firewall is not blocking port 443.
Go to Start | Run and enter these commans (press <Enter after each one).
Regsvr32 SOFTPUB.DLL
Regsvr32 Wintrust.dll
Regsvr32 Initpki.dll
Regsvr32 Dssenh.dll
Regsvr32 Rsaenh.dll
Regsvr32 Gpkcsp.dll
Regsvr32 Sccbase.dll
Regsvr32 Slbcsp.dll
Regsvr32 Mssip32.dll
Regsvr32 Cryptdlg.dll
See also
http://windows-help.net/WindowsXP/troub-10.html
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites
http://www.mvps.org/inetexplorer/data/jjblack.htm
HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444
"The Page Cannot Be Displayed" Error Message on a Secure Web Site
http://support.microsoft.com/?kbid=303807
How to troubleshoot problems accessing secure Web pages with Internet
Explorer 6 Service Pack 2
http://support.microsoft.com/?kbid=870700

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx

 

[Guest]

Ah thats fantastic it worked!
Thank you so much! iv been trying for days to get it working.
could you please tell me what typing those in the >run< box actually does?
thank you again!

Ryan

 

[Frank Saunders, MS-MVP IE/OE]

Ah thats fantastic it worked!
Thank you so much! iv been trying for days to get it working.
could you please tell me what typing those in the >run< box actually
does? thank you again!

Ryan

Thanks for the feedback.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx