NAV2004

[Dij]

Hi,

How come I can not uninstall my Norton Anti Virus 2004?
Can I just install the 2005 version of NAV and over-ride the old one?
My OS is Win XP SP2 P4

Any suggestion will be appreciated.

Dij

 

[Dan]

It is because Symantec (Norton) make their products really difficult to
unistall and leave registry entries behind that an expert will have to
manually remove. Symantec does not want to lose your business and that is
why I do not use Symantec products with the exception of GoBack which was a
Roxio product until recently being acquired by Symanctec (Norton).

: Hi,
:
: How come I can not uninstall my Norton Anti Virus 2004?
: Can I just install the 2005 version of NAV and over-ride the old one?
: My OS is Win XP SP2 P4
:
: Any suggestion will be appreciated.
:
: Dij
:
:

 

[Yves Leclerc]

For more infomation, NAV 2005 will not install on top of NAV 2004. It will
try to un-install NAV 2004. You can download the NAV uninstall cleaner from
Symantec.

Goback has been a product of Symantec for some time now. It also creates
huge problems with XP, especially XP's System Restore.

 

[Dan]

I use it on the 98SE side of my dual-boot -- 98SE and XPPRO machine. Thanks
for the warning, anyway. :>

: For more infomation, NAV 2005 will not install on top of NAV 2004. It will
: try to un-install NAV 2004. You can download the NAV uninstall cleaner
from
: Symantec.
:
: Goback has been a product of Symantec for some time now. It also creates
: huge problems with XP, especially XP's System Restore.
:
:
: : > It is because Symantec (Norton) make their products really difficult to
: > unistall and leave registry entries behind that an expert will have to
: > manually remove. Symantec does not want to lose your business and that
is
: > why I do not use Symantec products with the exception of GoBack which was
: > a
: > Roxio product until recently being acquired by Symanctec (Norton).
: >
: > : > : Hi,
: > :
: > : How come I can not uninstall my Norton Anti Virus 2004?
: > : Can I just install the 2005 version of NAV and over-ride the old one?
: > : My OS is Win XP SP2 P4
: > :
: > : Any suggestion will be appreciated.
: > :
: > : Dij
: > :
: > :
: >
: >
:
:

 

[Don MI]

Hi,

How come I can not uninstall my Norton Anti Virus 2004?
Can I just install the 2005 version of NAV and over-ride the old one?
My OS is Win XP SP2 P4

Any suggestion will be appreciated.

Dij

Norton Antivirus 2005 User's Guide page 8. NAV 2005 will uninstall NAV 2004
unless your have messed up the NAV 2004 installation. Note also the warning
about removing any other anti-virus programs.

Have you check for help at: http://service.symantec.com/index.html ?

Don

 

[Guest]

Goback has been a product of Symantec for some time now. It also creates
huge problems with XP, especially XP's System Restore.

That's putting it extremely mildly.

Ken

 

[Pop]

It is because Symantec (Norton) make their products really difficult to
unistall and leave registry entries behind that an expert will have to
manually remove.

===> That does not address why he cannot remove it. All programs do that,
abhorrant an attitude as it is. Norton gets into a lot of little niches and
crannies out of necessity; they don't do worse than others, just more of it
<g>.

Symantec does not want to lose your business
===> Wrong.

and that is

why I do not use Symantec products with the exception of GoBack which was
a

===> They bought GoBack a number of years back: Better stop using it; it's
better than ever now!

 

[Pop]

Yes, you could install 2005 without removing 2004, and that's how it's
intended to operate, in fact.
BUT, if it's not possible to remove 2004, that is a problem you should
address. WHY can it not be removed? How are you trying to remove it?
Etc.? You might be asking for trouble in getting 2005 to work right since
it's going to possibly occupy the same corrupted areas 04 is in.
Have you tried reinstalling and THEN uninstalling 04 so that you recreate
all the log files, etc.? They might have been corrupted or deleted.

Suggest you read their Help files onsite - lots of info there. I've had
decent responses from their Tech Support.

Pop

 

[Pop]

....

Goback has been a product of Symantec for some time now. It also creates
huge problems with XP, especially XP's System Restore.

....

And that's a total load of bass-crap too. I use both XP Restore and GoBack
often on TWO computers here, and three others off site. Not a single
problem on either one. First I try Restore. If that won't work, then I go
to GoBack. I use GoBack second because I don't like having to recover files
that would be deleted if I didn't mark them. That's so I can keep files
that were made after the time I went back to. It's handy, it's good, but
it's also a pain, useful as that is.

You must be another of those kind who just barge ahead and installed over
something already not working right, without bothering to know why, and then
blame the software rather than the true source: you.

Pop

 

[Pop]

That's putting it extremely mildly.

Ken

Please explain, clarify, and otherwise document your assertion? It is in
direct conflict with my and several other'es experiences. What huge
problems have you had?

Pop

 

[Guest]

Please explain, clarify, and otherwise document your assertion? It is in
direct conflict with my and several other'es experiences. What huge
problems have you had?

When I tried it (as an experiment), my hard drive then ran constantly,
slowing my usually blazing fast system down to a crawl. When I later tried
to uninstall it off my 250 GB hard drive, the uninstall program insisted on
running chkdsk with the option enabled to check for and repair bad sectors --
meaning my computer was out of commission for over an hour for no good
reason. And then it didn't uninstall properly. I had to go in and do it
manually, both on the hard drive and in the registry. I could have done a
clean install of my entire system and data in the amount of time that it took
me to get this program off my machine.

I'm willing to accept the possibility that I didn't configure it properly,
or that I could have changed the default settings to remove these problems (I
don't know one way or the other), but I was running Windows XP Pro with SP2
-- hardly the type of configuration in which the default settings should have
brought my system down to its knees. I did try Goback long enough to see if
it would work with System Restore disabled, but it didn't help.

Ken

 

[Dan]

GoBack works well with 98SE but not with XP. That is why I use it on my 98SE
side but not on the XPPRO. side.

:
: : > "Yves Leclerc" wrote:
: >
: >> Goback has been a product of Symantec for some time now. It also
creates
: >> huge problems with XP, especially XP's System Restore.
: >
: > That's putting it extremely mildly.
: >
: > Ken
: >
:
: Please explain, clarify, and otherwise document your assertion? It is in
: direct conflict with my and several other'es experiences. What huge
: problems have you had?
:
: Pop
:
:

 

[Dan]

Pop I have been unable to even install GoBack on XP PRO. I wonder if that is
because I use NTFS on XP PRO.

: ...
: >
: > Goback has been a product of Symantec for some time now. It also creates
: > huge problems with XP, especially XP's System Restore.
: ...
:
: And that's a total load of bass-crap too. I use both XP Restore and GoBack
: often on TWO computers here, and three others off site. Not a single
: problem on either one. First I try Restore. If that won't work, then I go
: to GoBack. I use GoBack second because I don't like having to recover
files
: that would be deleted if I didn't mark them. That's so I can keep files
: that were made after the time I went back to. It's handy, it's good, but
: it's also a pain, useful as that is.
:
: You must be another of those kind who just barge ahead and installed over
: something already not working right, without bothering to know why, and
then
: blame the software rather than the true source: you.
:
: Pop
:
:

 

[Dan]

Wrong, CA EZARMOR automatically removes associated registry keys and I know
because I own and use EZARMOR on the XP PRO. side of my machine and I removed
it and it removed the associated registry keys. I highly question your level
of expertise in this matter, Pop. Kurt what is your opinion.

:
: : > It is because Symantec (Norton) make their products really difficult to
: > unistall and leave registry entries behind that an expert will have to
: > manually remove.
: ===> That does not address why he cannot remove it. All programs do that,
: abhorrant an attitude as it is. Norton gets into a lot of little niches
and
: crannies out of necessity; they don't do worse than others, just more of it
: <g>.
:
: Symantec does not want to lose your business
: ===> Wrong.
:
: and that is
: > why I do not use Symantec products with the exception of GoBack which was
: > a
: ===> They bought GoBack a number of years back: Better stop using it; it's
: better than ever now!
:
: > Roxio product until recently being acquired by Symanctec (Norton).
: >
: > : > : Hi,
: > :
: > : How come I can not uninstall my Norton Anti Virus 2004?
: > : Can I just install the 2005 version of NAV and over-ride the old one?
: > : My OS is Win XP SP2 P4
: > :
: > : Any suggestion will be appreciated.
: > :
: > : Dij
: > :
: > :
: >
: >
:
:

 

[Dan]

How did you even get through Pop. I have used the 800 number and Symantec
kept hanging up on me. I finally wrote to Symantec via a registered letter
with a return receipt and they wrote back. I contacted the head of consumer
relations and this person addressed my concerns. I have also complained via
the Federal Trade Commission. I do not like your attitude Pop and you sound
like a troll to me.

: Yes, you could install 2005 without removing 2004, and that's how it's
: intended to operate, in fact.
: BUT, if it's not possible to remove 2004, that is a problem you should
: address. WHY can it not be removed? How are you trying to remove it?
: Etc.? You might be asking for trouble in getting 2005 to work right since
: it's going to possibly occupy the same corrupted areas 04 is in.
: Have you tried reinstalling and THEN uninstalling 04 so that you
recreate
: all the log files, etc.? They might have been corrupted or deleted.
:
: Suggest you read their Help files onsite - lots of info there. I've had
: decent responses from their Tech Support.
:
: Pop
:
:
: : > Hi,
: >
: > How come I can not uninstall my Norton Anti Virus 2004?
: > Can I just install the 2005 version of NAV and over-ride the old one?
: > My OS is Win XP SP2 P4
: >
: > Any suggestion will be appreciated.
: >
: > Dij
: >
:
:

 

[Guest]

Wrong, CA EZARMOR automatically removes associated registry keys and I know
because I own and use EZARMOR on the XP PRO. side of my machine and I
removed it and it removed the associated registry keys. I highly question your
level of expertise in this matter, Pop. Kurt what is your opinion.

I'm not so sure. I also have XP Pro. A while ago -- back in SP1 days -- I
was using CA EZ Armor. Later, I switched to Trend Micro. Even later, I
installed SP2. Even later still, when I wanted to revert to CA, I had
horrible problems trying to reinstall it. It would install okay, but then my
system would endlessly reboot itself. Apparently the cause was some
left-over registry entries from my earlier uninstall. Only when I rebooted
in safe mode in order to remove these registry entries manually and also
uninstall leftover CA folders and files on my hard drive did EZ Armor
properly reinstall on my system.

I don't know why software vendors seem incapable of using uninstall routines
that actually uninstall their own software, or at least give us users the
option to uninstall them completely instead of merely partially. Well, maybe
I do know -- but the reasons don't exactly endear me to their products.

Ken

 

[kurttrail]

===> That does not address why he cannot remove it. All programs do
that, abhorrant an attitude as it is. Norton gets into a lot of
little niches and crannies out of necessity; they don't do worse than
others, just more of it <g>.

Actually Norton did a much better job with removal of it's products
prior to 2004. Since then, Norton products are as hard to remove as
some viruses and spyware.

Symantec does not want to lose your business
===> Wrong.

LOL! Wrong. Back at you. Symantec has earned their growing bad
reputation, and it's just been getting worse the last few years.

and that is
===> They bought GoBack a number of years back: Better stop using
it; it's better than ever now!

Personally I prefer a real imaging program.

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"

 

[kurttrail]

Wrong, CA EZARMOR automatically removes associated registry keys and
I know because I own and use EZARMOR on the XP PRO. side of my
machine and I removed it and it removed the associated registry keys.
I highly question your level of expertise in this matter, Pop. Kurt
what is your opinion.

What I know is that NAV is much harder to uninstall today than 3 years
ago.

Many programs leave behind stuff in the registry, but what Norton leaves
behind a spiders web of junk, and with each new version, it gets harder
and harder to uninstall completely. It's getting to the point of the
cure (NAV) is worse than the problem (viruses).

I wouldn't use NAV even if Symantec paid me to use it. And there are
growing numbers of computer users that feel the same as I do.

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"

 

[R. McCarty]

I would count myself in the No Symantec/Norton category. Way
too many issues with system loading/Upgrades, etc.. No point in
re-stating all the issues - Simply put there are leaner/cheaper &
easier products to select from. Do yourself & your wallet a favor
drop Symantec, just like they have dropped free phone support
& their customer forums.

 

[CS]

On Mon, 07 Mar 2005 23:28:23 GMT, "R. McCarty"

I recently removed Norton Systemworks 2003\NAV 2003 from my machine.
After using several utilities that I downloaded from the Symantec web
site, I had to additionally use a registry search tool to weed out
another 40 registry entries left over. And that's not counting the
myriad of folders and sub folders that remained after doing the
uninstall. No way would I use another Symantec product.