My XPpro won't boot completely or run any programs


R

RachelAdler

On booting my computer this morning (yes, 10 hours ago) I began receiving
bcmwltry.exe errors that the application failed to initialize (0xc0000006)
etc. The option is to close the application by selecting yes. About 10
seconds later the error message would pop up again. My computer will not
finish booting up. The background is visible but I have no start menu or
bar, also nothing on my desktop.

I did a google search for this error and found some suggestions. All of
them said to run msconfig and uncheck bcmwltry from the menu. They also
advised to delete the bcmwltry.exe file in the WINDOWS/System 32 file.
Additionally they say that the process that is running will cause your
computer to boot slowly, so I've tried to be patient between fixes.

Since I have no start menu I hit CTRL+ALT+DELETE selected File, Run and
tried to run msconfig. It wouldn't run. I tried File, Run and then clicked
on browse to try the other half of the fix. I found bcmwltry.exe in
WINDOWS/System 32 and deleted it. This stopped the constant pop-up of the
error message concerning bcmwltry.exe but my computer still won't boot. It
is running extremely slowly. Now when I try to run msconfig I get a new
error message: msconfig.exe -application failed to initialize (0xc0000006).

HELP! I can't get my computer to boot, now I have no MSCONFIG. I don't
know what to do! Thanks!
 
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D

db

have you tried to boot into
safe mode?

--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- @Hotmail.com
- nntp Postologist
~ "share the nirvana" - dbZen

~~~~~~~~~~~~~~~
 
R

RachelAdler

Thanks for the suggestion. I just tried to boot in safe mode and got the
bsod. AH! This is the error:

STOP:c0000221 {Bad Image Checksum} The image oleaut32.dll is possibly
corrupt. The header checksum does not match the computed checksum.

Any thoughts?
 
A

Anna

RachelAdler said:
Thanks for the suggestion. I just tried to boot in safe mode and got the
bsod. AH! This is the error:

STOP:c0000221 {Bad Image Checksum} The image oleaut32.dll is possibly
corrupt. The header checksum does not match the computed checksum.
Any thoughts?


Rachel:
When posing problems along the kind you've run into it's always a good idea
to provide a bit of background info re the kind of system you're using; to
wit...
1. Is this a desktop or laptop computer?
2. Is it an OEM machine, e.g., a Dell, or Gateway, or Toshiba, or HP etc.,
etc.? If so, what's the make & model number of the machine?
3. Do you have an XP operating system (OS) installation CD that's either a
retail version or a non-branded OEM version? Or if it's an OEM machine, just
the recovery or restoration CD(s)?
4. Do you have any clue whatsoever what might have caused the problem you're
experiencing? Did it follow some significant change you made in some program
or perhaps a configuration change in your XP OS? Or, as it appears, the
problem developed "out-of-the-blue"?
5. I suppose it's safe to assume you do not have a comprehensive backup of
the affected system, right?
Anna
 
R

RachelAdler

1. Laptop
2. Dell Latitude 610
3. I have a non-branded reinstallation cd but not a recovery or restore cd.
(I was thankfully stopped at the last minute from running a reinstall and
deleting everything).
4. No significant changes. I have retrived diagnostic errors having to do
with my harddrive. But I believe the two issues were initially unrelated?
5. I have a backup that is a month or so old. I really would like to do
some data recovery on this machine if possible before it gets deleted.

At this point I've resigned myself that it's time to upgrade. I'm just
hoping to get my computer to a point where I can retrieve "my documents" and
some other items with out having to pay someone to do it. Unless you think I
might be able to salvage?
 
P

Peter Foldes

Rachel

To get the 0xc0000006 error means something is missing in the Registry. Have you
used a Registry cleaning tool lately and which one.
 
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A

Anna

RachelAdler said:
1. Laptop
2. Dell Latitude 610
3. I have a non-branded reinstallation cd but not a recovery or restore
cd.
(I was thankfully stopped at the last minute from running a reinstall and
deleting everything).
4. No significant changes. I have retrived diagnostic errors having to do
with my harddrive. But I believe the two issues were initially unrelated?
5. I have a backup that is a month or so old. I really would like to do
some data recovery on this machine if possible before it gets deleted.

At this point I've resigned myself that it's time to upgrade. I'm just
hoping to get my computer to a point where I can retrieve "my documents"
and
some other items with out having to pay someone to do it. Unless you
think I
might be able to salvage?


Rachel:
1. First of all it is conceivable (in view of your reference to hard drive
(HDD) "diagnostic errors") that the disk is defective and that is at the
root of your problem. But that's not definitive by any means based on your
description of the problem.
2. I'm not clear on your reference to a "non-branded reinstallation cd". Are
you referring to an XP OS installation CD that was provided by Dell? And
that this media will allow you to reinstall the OS *only* to its factory
state thus losing all your installed programs and personal data?
3. Since your primary objective is to salvage your data it would seem the
wisest course of action at this point would be to...
a. Using a disk-cloning program, clone the contents of the laptop's HDD to
another HDD, presumably a USB-connected external HDD, connect the latter
device to a working PC (which you obviously have available), and determine
if you can access the HDD and if so, copy off whatever data you want. Or...
b. Remove the HDD from the laptop and install it in a USB external enclosure
or install it directly in a desktop PC as a secondary HDD. And then see if
you can access the contents of the disk.

The problem with b. is that you're dealing with a 2 1/2" disk and would need
a USB enclosure that can accommodate that type of disk. While the laptop's
disk could be installed as a secondary HDD in a desktop machine it would
need an adapter device (rather inexpensive). And, of course, it would
necessitate your getting inside the "guts" of the desktop and I don't know
whether that would have any appeal for you although it's not a difficult
procedure by any means in most cases.

Since you indicated you do have a previous backup perhaps you already have a
USB external HDD device.

Another option you might want to consider is to utilize a "data recovery
program". There are a host of available commercial programs on the market
and you can do a Google search on this. You might want to take a look
at...http://aumha.org/a/recover.php for more info on this technique. The
problem here is that the more you access (manipulate) the problem drive the
greater the risk you run in further corrupting the data and making it even
more difficult to retrieve data.

And, of course - assuming you haven't done so already - it would probably be
worthwhile to contact Dell to see if they might offer any suggestions to
resolve your problem.
Anna
 
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D

db

unfortunately, I am not an
expert at error codes

however, googling for them
is most of the time helpful.

I found microsoft's take on
the error here:

http://support.microsoft.com/kb/245188

however, it is unclear if the
above applies to your system.

also, checksum errors are usually
associated to the bios and the cmos
battery may be weak.

the clue may be the system time.

if your computer isn't keeping
accurate time, then the cmos
battery is the culprit.

--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- @Hotmail.com
- nntp Postologist
~ "share the nirvana" - dbZen

~~~~~~~~~~~~~~~
 

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