my dvd drives have vanished!

[Guest]

My dvd-rom and dvd-rw drive have disappeared from my computer and are
inoperable. aunder device driver for these there is a yellow !. Tried to
uninstall and use add hardware wizard but it said the driver was missing or
corrupted( code 39). Tried to restore but it wont complete the process even
though restore points are there. Tried to rollback or update drivers-
unsuccesful. Can't use factory drivers- they're on disk and that wont work.
XP system SP2. Help!

 

[Carey Frisch [MVP]]

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32,
Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

Afterward, use the following repair:

Autoplay Repair Wizard
http://www.microsoft.com/downloads/...B6-E8FA-45C4-A171-1B389CFACDAD&displaylang=en

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

----------------------------------------------------------------------------

:

| My dvd-rom and dvd-rw drive have disappeared from my computer and are
| inoperable. aunder device driver for these there is a yellow !. Tried to
| uninstall and use add hardware wizard but it said the driver was missing or
| corrupted( code 39). Tried to restore but it wont complete the process even
| though restore points are there. Tried to rollback or update drivers-
| unsuccesful. Can't use factory drivers- they're on disk and that wont work.
| XP system SP2. Help!

 

[Guest]

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32,
Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

Afterward, use the following repair:

Autoplay Repair Wizard
http://www.microsoft.com/downloads/...B6-E8FA-45C4-A171-1B389CFACDAD&displaylang=en

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

----------------------------------------------------------------------------

:

| My dvd-rom and dvd-rw drive have disappeared from my computer and are
| inoperable. aunder device driver for these there is a yellow !. Tried to
| uninstall and use add hardware wizard but it said the driver was missing or
| corrupted( code 39). Tried to restore but it wont complete the process even
| though restore points are there. Tried to rollback or update drivers-
| unsuccesful. Can't use factory drivers- they're on disk and that wont work.
| XP system SP2. Help!

 

[Jason Tsang]

The AutoPlay Repair Wizard fixes your autoplay settings for your computer

--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx