P
Pat K
Hi,
I have a Gateway pc which had W98 SE installed and I updated it to Windows
XP Home. I was recently updating it with the current fixes and security
patches from Microsoft and when I rebooted I realised that my CD R/Rw and
DVD ROM drives are no longer appearing under My Computer. When I insert a cd
it doesn't run. When I look under Device manager I have two big exclamation
marks on IDE-CD R/RW 4x4x24 and TOSHIBA DVD-ROM SD-M1402. I have tried to
update drivers, uninstall and reinstall drivers, everything that I can think
of and nothing is working.
Under device status there is a message "Windows cannot load the device
driver for this hardware. The driver may be corrupted or missing. (Code 39)"
Any suggestions please!!
PK
I have a Gateway pc which had W98 SE installed and I updated it to Windows
XP Home. I was recently updating it with the current fixes and security
patches from Microsoft and when I rebooted I realised that my CD R/Rw and
DVD ROM drives are no longer appearing under My Computer. When I insert a cd
it doesn't run. When I look under Device manager I have two big exclamation
marks on IDE-CD R/RW 4x4x24 and TOSHIBA DVD-ROM SD-M1402. I have tried to
update drivers, uninstall and reinstall drivers, everything that I can think
of and nothing is working.
Under device status there is a message "Windows cannot load the device
driver for this hardware. The driver may be corrupted or missing. (Code 39)"
Any suggestions please!!
PK