My CD/DVD Drives are Gone!


G

Guest

So just some 20 minutes ago I put in DVD+R home movie for the first time into
my computer. I accidentally put it in my CD drive so it rejected it and then
I put it in my DVD drive. Nothing happened...I thought it would automatically
start. I went into My Computer to manually start it but I found that my
drives were missing. I went into System Restore and I successfully restored
it to an earlier time. My drives were still missing tho. I came on here and
found that I could download XP_CD-DVD-Fix to get them back. I did that but
they are still missing. What else could I do to fix this? I've read that some
people suggest opening up the computer, detaching the drives and then
reattaching them...I feel that if I did that I would screw up my computer
even more. So please help me with this one. Thanks for any help given.
 
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G

Guest

Hi,

Try boot into BIOS and check for the DVD-rom.
If the motherboard BIOS recongnize the DVD-rom, you should find the DVD
drive in Windows. Start the PC in Safe Mode and then go to Device Mnagaer,
double click the DVD/CD-ROM drives (the DVD drive should be there), right
click on the DVD drive and click Uninstall, click OK and then reboot the PC
to normal startup. Windows should find new hardware and install the drivers
for the DVD drive, do not disturb untill windows installed the drivers and
confirm that the drive is ready to use.

If the DVD drive could not be found in device manager, close down the PC and
disconnect the main AC Power, open the chassis and check for the DVD drive,
make sure all cables and power cords are firmly and properly connected.
Close the chassis and reconnect the AC Power. Boot into BIOS again to ensure
the mbo BIOS can see the DVD drive. If it cannot be seen in BIOS, the drive
may become faulty. If yes, startup the PC normally and check again as above
mentioned.

Hope it helps
 
R

Ricky

Peter said:
Hi,

Try boot into BIOS and check for the DVD-rom.
If the motherboard BIOS recongnize the DVD-rom, you should find the DVD
drive in Windows. Start the PC in Safe Mode and then go to Device Mnagaer,
double click the DVD/CD-ROM drives (the DVD drive should be there), right
click on the DVD drive and click Uninstall, click OK and then reboot the
PC
to normal startup. Windows should find new hardware and install the
drivers
for the DVD drive, do not disturb untill windows installed the drivers and
confirm that the drive is ready to use.

If the DVD drive could not be found in device manager, close down the PC
and
disconnect the main AC Power, open the chassis and check for the DVD
drive,
make sure all cables and power cords are firmly and properly connected.
Close the chassis and reconnect the AC Power. Boot into BIOS again to
ensure
the mbo BIOS can see the DVD drive. If it cannot be seen in BIOS, the
drive
may become faulty. If yes, startup the PC normally and check again as
above
mentioned.

Hope it helps
Give this a try..
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
 
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G

Guest

I went into BIOS and found the DVD drive but it wasn't in the Device Manager.
So I disconnected the ac power and checked the cables. I checked BIOS again
and it was still there. But my drives are still gone. I miss my drives.
Please help.
 

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