Music CD will play on one desktop only

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Guest

I can play music CDs on my wife's desktop, but when I put one in on mine I
hear only the sounds of silence. Furthermore CDs will not play using several
different players. Can hear the welcome wave, and since music plays fine on
hers it is obviously not a hardware error, but something ascue in the
software related to my desktop only. A good thing, as if it were her
desktop that were corrupted, I would be in big trouble.

Any suggestions?
 
Do you mean on the same PC with different user accounts?
If on different PCs, please check that an analog audio cable is
connected from your CDROM drive to the sound card, otherwise some of
older PCs would not be able to hear CD audio. Also check your Windows
Audio CD volume control, verify by plugging a earphone to the CDROM
drive directly and adjust the volume control knob/buttons. In this case
if you could hear the music from CD, then check the analog audio cable.

Louis
 
Thanks for the suggestion, but it is on the same PC with different user
accounts. I have furthermore verified that nothing is muted and that the
volume control is not turned down. Actually, none of the steps in the Audio
wizard were helpful. The ability to hear system sounds, such as the welcome
wave, points at some software conflict.
 
Open Device MAnager, then the CD drive Properties and then on the
Properties tab, put a check in the box for "Enable digital CD........"
 
Thanks for the tip. Alas, I had already done that. I'm not sure what can
be changed that would apply to only one user profile, but that was not it.
Ultimately, the problem can be solved by creating a new user profile and
transferring my settings, but I was seeking a more direct solution. I have
found this error mentioned in searching google, but on one has come up with
an answerother than creating a new user profile.
 
Oh, sorry! I understood one desktop to mean another computer, as in
Desktop vs Laptop.
 
Well, the problem is solved. It turns out that there is a "mute" button in
Windows Media Player, which was the default player for CDs. Inadvertently
pressed in my user profile, it was not pressed in my wife's. So only her
desktop could produce music. I thought I had checked the sound with another
player, so dismissed the notion that it was a Media Player issue. I was
wrong. Incidentally, reinstalling Windows Media Player did not solve the
problem. It just reinstalled with the mute button pressed. Such a simple
solution, and so obvious in retrospect. But aren't they all?

Thanks all for your suggestions.
 
lespes said:
Well, the problem is solved. It turns out that there is a "mute" button in
Windows Media Player, which was the default player for CDs. Inadvertently
pressed in my user profile, it was not pressed in my wife's. So only her
desktop could produce music. I thought I had checked the sound with another
player, so dismissed the notion that it was a Media Player issue. I was
wrong. Incidentally, reinstalling Windows Media Player did not solve the
problem. It just reinstalled with the mute button pressed. Such a simple
solution, and so obvious in retrospect. But aren't they all?

It's one of the most common problems posted to the Windowsmedia
newsgroups. The poor artwork differentiating states of the mute button
is perhaps one of the most painful items in WMP v10 given the number of
people who tear their hair out with reinstalls of drivers, WMP, or even
Windows over it.
 
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