G
Guest
Ok, i have seen hundreds of articles and threads on this issue. My marketing
dept. has an eMachine T18xx...Win XP Home Ed. Just Wednesday she called me
stating "it just crashed". I looked at it and got the infamous "....mup.sys"
hang error during boot up. Is there really any good way to recover from this
and salvage the data on the HD? It came with a "recovery cd" but that just
wants to reformat the disk and do a clean install (which i also read doesnt
work).
Now, i have also seen a lot of posts that say "do the recovery console and
repair"..what am i repairing? and How?
If my recovery CD give me to the command prompt, which starts out as A:\; do
i replace this file? would i just use a "copy" command from A to C drive?
thanks to all that may shed some light.
dept. has an eMachine T18xx...Win XP Home Ed. Just Wednesday she called me
stating "it just crashed". I looked at it and got the infamous "....mup.sys"
hang error during boot up. Is there really any good way to recover from this
and salvage the data on the HD? It came with a "recovery cd" but that just
wants to reformat the disk and do a clean install (which i also read doesnt
work).
Now, i have also seen a lot of posts that say "do the recovery console and
repair"..what am i repairing? and How?
If my recovery CD give me to the command prompt, which starts out as A:\; do
i replace this file? would i just use a "copy" command from A to C drive?
thanks to all that may shed some light.