MUP.SYS

G

Guest

Ok, i have seen hundreds of articles and threads on this issue. My marketing
dept. has an eMachine T18xx...Win XP Home Ed. Just Wednesday she called me
stating "it just crashed". I looked at it and got the infamous "....mup.sys"
hang error during boot up. Is there really any good way to recover from this
and salvage the data on the HD? It came with a "recovery cd" but that just
wants to reformat the disk and do a clean install (which i also read doesnt
work).

Now, i have also seen a lot of posts that say "do the recovery console and
repair"..what am i repairing? and How?

If my recovery CD give me to the command prompt, which starts out as A:\; do
i replace this file? would i just use a "copy" command from A to C drive?

thanks to all that may shed some light.
 
G

Guest

Ok, now check this......when i power up, the fan on the CPU seems to want to
work, then not work. The fan on the power supply is strong, which makes me
think that the systemboard went bad, thus creating the "mup.sys" hang
error...what do you think? it wont even let me get to the CD drive to try
any diagnostics...

bad systemboard or cpu?
 
G

Guest

One method to recover data, would be to put hard drive is another computer
and copy files to another computer or removable media.

Once hard drive placed back in eMachine, a Clean Install using the "recovery
CD" could be attempted. harware failure may prevent the installation.

If the system board went bad, I wouldn't think you could get it load
anything. so you wouldn't get to "mup.sys".

Why do you now think CD Drive is defective or in accessible??
 

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