msvxcr71.dll

G

Guest

I have a new Dell desktop XPS 410 with all updates with IE 6 that worked fine
but lately when I am on the internet and go several pages into a particular
site, I get a message that IE has encountered a problem and has to shut down.
If I go into the event manager I see the following message "Faulting
application iexplore.exe, version 6.0.2900.2180, faulting module msvcr71.dll,
version 7.10.3052.4, fault address 0x000017fb." next to the red X error.
After reading what I could (it seems there may be an issue after you install
security update 918899 when trying to open a pop up box) so I installed the
recommended hot fix 923996 but I still have the issue. Can anyone help?
 
G

Guest

Alice said:
I have a new Dell desktop XPS 410 with all updates with IE 6 that worked fine
but lately when I am on the internet and go several pages into a particular
site, I get a message that IE has encountered a problem and has to shut down.
If I go into the event manager I see the following message "Faulting
application iexplore.exe, version 6.0.2900.2180, faulting module msvcr71.dll,
version 7.10.3052.4, fault address 0x000017fb." next to the red X error.
After reading what I could (it seems there may be an issue after you install
security update 918899 when trying to open a pop up box) so I installed the
recommended hot fix 923996 but I still have the issue. Can anyone help?
Click to expand...

For some (odd?) reason there is an identical post, Dell computer (although
laptop), equal error reported by Event Viewer and even - fault address,
reported as "faulting module msvcr71.dll error" in an Internet Explorer forum:

http://www.microsoft.com/windowsxp/...-8EB7A22FC6A0&dglist=&ptlist=&exp=&sloc=en-us

with a comprehensive reply by Jon R. Kennedy (impressive work, Jon!)

Check that one!

Regards,
Ka2H
 
G

Guest

Thank you..I went and read that post and very extensive suggestion and I am
not sure I can follow what to dfo but will try that suggestion(s). I
hesitate to fuss with Netframework as I hear it is very sensative and I am
really not a computer geek but willing to try.
 
G

Guest

Alice said:
Thank you..I went and read that post and very extensive suggestion and I am
not sure I can follow what to dfo but will try that suggestion(s). I
hesitate to fuss with Netframework as I hear it is very sensative and I am
really not a computer geek but willing to try.
Click to expand...

You could of course as a temporary mean ease the situation by carry out a
System Restore to a point / date before the problem started: Go Start,
Programs, Accessories, System Tools and System Restore. But of course will
the last updates not be valid.

Regards,
Ka2H
 
G

Guest

Alice said:
I have a new Dell desktop XPS 410 with all updates with IE 6 that worked fine
but lately when I am on the internet and go several pages into a particular
site, I get a message that IE has encountered a problem and has to shut down.
If I go into the event manager I see the following message "Faulting
application iexplore.exe, version 6.0.2900.2180, faulting module msvcr71.dll,
version 7.10.3052.4, fault address 0x000017fb." next to the red X error.
After reading what I could (it seems there may be an issue after you install
security update 918899 when trying to open a pop up box) so I installed the
recommended hot fix 923996 but I still have the issue. Can anyone help?
Click to expand...

First try to scan and clean your computer then see if the error for this
file will be logged in the Event viewer!.

Process Explorer for Windows v10.21
http://www.microsoft.com/technet/sysinternals/Utilities/ProcessExplorer.mspx
Download the tool above to see what running process in the background and
see which one taking the CPU usage.
The Explorer.exe process may unexpectedly quit when you try to search for a
file in Windows XP or in Windows Server 2003
http://support.microsoft.com/kb/900004

1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-US/center/howsafe.htm?s_cid=mscom_msrt
http://onecare.live.com/standard/en-gb/default.htm
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796


3... You may have a bad RAM try to test your RAM by running Memory test by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp
You may need to reposition/reset the RAM sticks in their slots.
If after performing the above you still can see the error message logged for
the msvxcr71.dll, try to search for the file and locate, then copy it to this
path/location:
C:\Windows\System32
<Quote::>
The MSVCR71.DLL locations (Note if you have other partitions it will be there
like D:\ for ex)
Size: 340 KB (348,160 bytes)
Internal Name: MSVCR71.DLL
File Version: 7.10.3052.4
Product Name: Microsoft® Visual Studio .NET
Product Version: 7.10.3052.4

C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
C:\Windows\System32
C:\Program Files\Jre1.6.0
C:\Program Files\Common Files\Java\Update\Base Images\Jre1.6.0
</Quote::>
Description of the Internet Explorer Repair tool
http://support.microsoft.com/kb/194177
HTH.
Let us know.
Regards,
nass
 
G

Guest

Just wanted to thank you for all your suggestions..after much scaning
removing and re-installing-disabling add-ons and re-enabling without any
luck, I updated my adobe to the newest version 8.1 and IT WORKED!!! Hope
this easy fix may help others.
--
Old Bob


nass said:
Alice said:
I have a new Dell desktop XPS 410 with all updates with IE 6 that worked fine
but lately when I am on the internet and go several pages into a particular
site, I get a message that IE has encountered a problem and has to shut down.
If I go into the event manager I see the following message "Faulting
application iexplore.exe, version 6.0.2900.2180, faulting module msvcr71.dll,
version 7.10.3052.4, fault address 0x000017fb." next to the red X error.
After reading what I could (it seems there may be an issue after you install
security update 918899 when trying to open a pop up box) so I installed the
recommended hot fix 923996 but I still have the issue. Can anyone help?
Click to expand...

First try to scan and clean your computer then see if the error for this
file will be logged in the Event viewer!.

Process Explorer for Windows v10.21
http://www.microsoft.com/technet/sysinternals/Utilities/ProcessExplorer.mspx
Download the tool above to see what running process in the background and
see which one taking the CPU usage.
The Explorer.exe process may unexpectedly quit when you try to search for a
file in Windows XP or in Windows Server 2003
http://support.microsoft.com/kb/900004

1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-US/center/howsafe.htm?s_cid=mscom_msrt
http://onecare.live.com/standard/en-gb/default.htm
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796


3... You may have a bad RAM try to test your RAM by running Memory test by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp
You may need to reposition/reset the RAM sticks in their slots.
If after performing the above you still can see the error message logged for
the msvxcr71.dll, try to search for the file and locate, then copy it to this
path/location:
C:\Windows\System32
<Quote::>
The MSVCR71.DLL locations (Note if you have other partitions it will be there
like D:\ for ex)
Size: 340 KB (348,160 bytes)
Internal Name: MSVCR71.DLL
File Version: 7.10.3052.4
Product Name: Microsoft® Visual Studio .NET
Product Version: 7.10.3052.4

C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
C:\Windows\System32
C:\Program Files\Jre1.6.0
C:\Program Files\Common Files\Java\Update\Base Images\Jre1.6.0
</Quote::>
Description of the Internet Explorer Repair tool
http://support.microsoft.com/kb/194177
HTH.
Let us know.
Regards,
nass
Click to expand...
 
G

Guest

Thanks Bob for your Valuable feedback and you are welcome.
God luck.
nass

Old Bob said:
Just wanted to thank you for all your suggestions..after much scaning
removing and re-installing-disabling add-ons and re-enabling without any
luck, I updated my adobe to the newest version 8.1 and IT WORKED!!! Hope
this easy fix may help others.
--
Old Bob


nass said:
Alice said:
I have a new Dell desktop XPS 410 with all updates with IE 6 that worked fine
but lately when I am on the internet and go several pages into a particular
site, I get a message that IE has encountered a problem and has to shut down.
If I go into the event manager I see the following message "Faulting
application iexplore.exe, version 6.0.2900.2180, faulting module msvcr71.dll,
version 7.10.3052.4, fault address 0x000017fb." next to the red X error.
After reading what I could (it seems there may be an issue after you install
security update 918899 when trying to open a pop up box) so I installed the
recommended hot fix 923996 but I still have the issue. Can anyone help?
Click to expand...

First try to scan and clean your computer then see if the error for this
file will be logged in the Event viewer!.

Process Explorer for Windows v10.21
http://www.microsoft.com/technet/sysinternals/Utilities/ProcessExplorer.mspx
Download the tool above to see what running process in the background and
see which one taking the CPU usage.
The Explorer.exe process may unexpectedly quit when you try to search for a
file in Windows XP or in Windows Server 2003
http://support.microsoft.com/kb/900004

1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-US/center/howsafe.htm?s_cid=mscom_msrt
http://onecare.live.com/standard/en-gb/default.htm
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796


3... You may have a bad RAM try to test your RAM by running Memory test by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp
You may need to reposition/reset the RAM sticks in their slots.
If after performing the above you still can see the error message logged for
the msvxcr71.dll, try to search for the file and locate, then copy it to this
path/location:
C:\Windows\System32
<Quote::>
The MSVCR71.DLL locations (Note if you have other partitions it will be there
like D:\ for ex)
Size: 340 KB (348,160 bytes)
Internal Name: MSVCR71.DLL
File Version: 7.10.3052.4
Product Name: Microsoft® Visual Studio .NET
Product Version: 7.10.3052.4

C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
C:\Windows\System32
C:\Program Files\Jre1.6.0
C:\Program Files\Common Files\Java\Update\Base Images\Jre1.6.0
</Quote::>
Description of the Internet Explorer Repair tool
http://support.microsoft.com/kb/194177
HTH.
Let us know.
Regards,
nass
Click to expand...
Click to expand...
 

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