Jonathan, I just had a thought. The driver update file for the QuickCam is 37 MB. I installed it all, which installed the camera as a Web Cam. Had I used WinZip to expand the file, I could have only installed only the drivers to make the camera work. Messenger sees it as a Web Cam, and is using it as such(In Use). Had it been installed as a camera, then the Tuning Wizard could have configured it. This making any kind of sense? Thanks again for your time and help. I'll let you get back to helping people who have real problems
JB
Hi JB,
You're very welcome =).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com
Ok, Jonathan. If I experience any problems in using the Web Camera in conversations I'll be
back
Thanks for your time and help!
JB
Hi JB,
It shouldn't be -- however, if it's working in the "Web Camera Settings", you should be able
to click the "Webcam" button in any conversation window and use your camera, regardless what
the tuning wizard says.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com
Hello Jonathan,
I just upgraded to 6.1, and had already obtained and installed that latest Logitech driver,
8.1.1. The error says the camera is not working properly, or in use. Clicking on Tools, Web
Camera setting brings up the video showing me in the picture. It says if I want to use
another camera to use the tuning wizard. So, I'm guessing I'm ready to do video messaging?
The in use could be the web cam settings?
JB
Greetings JB,
You may just need to upgrade the Logitech drivers. You can find them here:
http://tinyurl.com/9trw
You may also want to upgrade your MSN Messenger 6.0 to the latest MSN Messenger 6.1 version
here:
http://messenger.msn.com/Download
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com
When using the video and audio tuning wizard, I get an error setting up the camera. It shows
the Logitech Quickcam Express, but when I click next the error shows, "Camera Error,..The
camera you have selected is not working properly or may be in use by another program". When
I click on Web Cam Setting, the picture show just fine. When I go to My Computer and double
click on the QuickCam it shows the picture just fine. So, what's my problem? I don't know,
except shouldn't the tuning wizard detect and tune the camera as well?
Windows XP, SP1, MSN Messenger 6.0(6.0.0602)
JB
