MSN crash with Logitech QuickCam Express

[Guest]

Hello. I am using the latest version of MSN Messenger 6.2 and I am trying to
get a Logitech QuickCam Express to work with it. I first installed everything
on the CD, including drivers and software, and it was working fine. But then
everytime I went to use webcam over an instant message, MSN just froze. I
tried just having the camera drivers installed and not the software but that
dosen't seem to help.

Any ideas as to what is causing this problem? Thanks, and Happy New Year!

 

[Jonathan Kay [MVP]]

Greeting Samuel,

What happens if you go through the Audio/Video Tuning Wizard (click the Tools menu to see
this function) and select the camera there?

____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

 

[Guest]

I think ive figured out a pattern. The camera now loads up in chat....audio
etc is set up ok. But then after a minute the image freezes and then ends. I
have to unplug the camera from the USB port and then straight back in again.
Then I click View Webcam again in which case the same thing happens all over
again. MSN crashes if I dont unplug the webcam before starting it up again.

 

[Guest]

I use a Labtech WebCam and it happens to me occasionally. The thing that
really frustrates me is that the audio doesn't work. I don't know what my
friend on MSN uses but his audio doesn't work, either. We have used the
audio/video tune several times, but it is to no avail. MSN says our audio is
just fine, but it doesn't work online. I use this only as a comparrision,
but the audio does work fine for me with Yahoo Messesnger. I wonder is there
something we are both missing that it doesn't work on MSN?

thanks and your advice is appreciated. It worked well concerning the log on
problem I was having earlier.

KF