msinfo32

[Wesley VogelX]

Hello;
I would appreciate any input about this oppurtunity. I can only open
System Information by using: Start/Run/msinfo32 /showcategories. Or by
using some other switches. If I type: msinfo32,or using any other method, I
get an endless runaround, opening Help.
I tried S' suggestion, E is the drive I had the XP CD in. This is what
I got:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\WESLEY P. VOGEL>EXPAND -R
E:\I386\MSCONFIG.EX_Z:\WINDO
WS\PCHEALTH\HELPCTR\BINARIES
Microsoft (R) File Expansion Utility Version 5.1.2600.0
Copyright (C) Microsoft Corp 1990-1999. All rights reserved.

Can't open input file:
e:\i386\msconfig.ex_z:\windows\pchealth\helpctr\binaries.

I also tried it from my D drive, changed the X to D.
Same message :
Can't open input file: d..............
No joy. Any other ideas?
Wes

----- Original Message -----
From: "S.Sengupta" <[email protected]>
Newsgroups: microsoft.public.windowsxp.general
Sent: Saturday, September 27, 2003 10:34 PM
Subject: Re: msinfo32.exe opens help & support center

 

[Doug Knox MS-MVP]

You're missing the space:

E:\I386\MSCONFIG.EX_ Z:\WINDOWS\PCHEALTH\HELPCTR\BINARIES

Hello;
I would appreciate any input about this oppurtunity. I can only open
System Information by using: Start/Run/msinfo32 /showcategories. Or by
using some other switches. If I type: msinfo32,or using any other method, I
get an endless runaround, opening Help.
I tried S' suggestion, E is the drive I had the XP CD in. This is what
I got:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\WESLEY P. VOGEL>EXPAND -R
E:\I386\MSCONFIG.EX_Z:\WINDO
WS\PCHEALTH\HELPCTR\BINARIES
Microsoft (R) File Expansion Utility Version 5.1.2600.0
Copyright (C) Microsoft Corp 1990-1999. All rights reserved.

Can't open input file:
e:\i386\msconfig.ex_z:\windows\pchealth\helpctr\binaries.

I also tried it from my D drive, changed the X to D.
Same message :
Can't open input file: d..............
No joy. Any other ideas?
Wes

----- Original Message -----
From: "S.Sengupta" <[email protected]>
Newsgroups: microsoft.public.windowsxp.general
Sent: Saturday, September 27, 2003 10:34 PM
Subject: Re: msinfo32.exe opens help & support center

Hi!
Try this:-
Open a command prompt window. Insert your XP CD into the drive and enter
the following command:

EXPAND -R X:\I386\MSCONFIG.EX_Z:\WINDOWS\PCHEALTH\HELPCTR\BINARIES

regards/
ssg/pronetworks.org

 

[Wesley VogelX]

Doug;
Thank you for your reply. I copied and pasted it right out of S's message and
changed the X to my drive letters, D and E. That out of the way.
I copied your EXPAND -R E:\I386\MSCONFIG.EX_Z:\WINDOWS\PCHEALTH\HELPCTR\BINARIES
and pasted it into the Command window and got :
Can't open input file: \i386\msconfig.ex_z:\windows\pchealth\helpctr\binaries.
I then changed the Z to E, my drive letter and hit Enter and a window popped up:
Windows cannot open this file.MSCONFIG.EX_, needs to know what program created this
file? Tried again with exactly what you included, same deal, Windows cannot open
this file.MSCONFIG.EX_, needs to know what program created this file?
I then copied EXPAND -R
E:\I386\MSCONFIG.EX_ Z:\WINDO
WS\PCHEALTH\HELPCTR\BINARIES and added the space between ....EX_ Z......... changed
Z to E my drive letter. This time in the Command window showed:

Expanding e:\i386\msconfig.ex_to e:\i386\msconfig.exe.
Can't open output file: e:\i386\msconfig.exe.
Can't open input file: e:\windows\pchealth\helpctr\binaries.

I tried a bunch of variations with the space between ...EX_ Z..... No joy.
I seem to be missing more than the space. What am I doing wrong here. I think I
seem to be getting closer.
Any other advice would be more than welcome.
Wes

You're missing the space:

E:\I386\MSCONFIG.EX_ Z:\WINDOWS\PCHEALTH\HELPCTR\BINARIES

Hello;
I would appreciate any input about this oppurtunity. I can only open
System Information by using: Start/Run/msinfo32 /showcategories. Or by
using some other switches. If I type: msinfo32,or using any other method, I
get an endless runaround, opening Help.
I tried S' suggestion, E is the drive I had the XP CD in. This is what
I got:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\WESLEY P. VOGEL>EXPAND -R
E:\I386\MSCONFIG.EX_Z:\WINDO
WS\PCHEALTH\HELPCTR\BINARIES
Microsoft (R) File Expansion Utility Version 5.1.2600.0
Copyright (C) Microsoft Corp 1990-1999. All rights reserved.

Can't open input file:
e:\i386\msconfig.ex_z:\windows\pchealth\helpctr\binaries.

I also tried it from my D drive, changed the X to D.
Same message :
Can't open input file: d..............
No joy. Any other ideas?
Wes

----- Original Message -----
From: "S.Sengupta" <[email protected]>
Newsgroups: microsoft.public.windowsxp.general
Sent: Saturday, September 27, 2003 10:34 PM
Subject: Re: msinfo32.exe opens help & support center

Hi!
Try this:-
Open a command prompt window. Insert your XP CD into the drive and enter
the following command:

EXPAND -R X:\I386\MSCONFIG.EX_Z:\WINDOWS\PCHEALTH\HELPCTR\BINARIES

regards/
ssg/pronetworks.org

William Collins wrote:
Whenever I use msinfo32.exe, the Help and Support Center
opens. I have found a few other postings that deal with
this problem, but thus far, I can't seem to get anything
to work.

The following entries that are supposed to reference
msinfo32.exe appear to refer to the correct paths:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSInfo

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersio
n\AppPaths\msinfo32.exe

Does anyone have a solution for this?

 

[Doug Knox MS-MVP]

Wesley,

The correct format is:

EXPAND -R E:\I386\MSCONFIG.EX_ Z:\WINDOWS\PCHEALTH\HELPCTR\BINARIES

Use of the -R switch automatically renames the "expanded" file to its
correct name. Of course, you have to adjust the drive letters to match
your sytem.

Doug;
Thank you for your reply. I copied and pasted it right out of S's message and
changed the X to my drive letters, D and E. That out of the way.
I copied your EXPAND -R E:\I386\MSCONFIG.EX_Z:\WINDOWS\PCHEALTH\HELPCTR\BINARIES
and pasted it into the Command window and got :
Can't open input file: \i386\msconfig.ex_z:\windows\pchealth\helpctr\binaries.
I then changed the Z to E, my drive letter and hit Enter and a window popped up:
Windows cannot open this file.MSCONFIG.EX_, needs to know what program created this
file? Tried again with exactly what you included, same deal, Windows cannot open
this file.MSCONFIG.EX_, needs to know what program created this file?
I then copied EXPAND -R
E:\I386\MSCONFIG.EX_ Z:\WINDO
WS\PCHEALTH\HELPCTR\BINARIES and added the space between ....EX_ Z......... changed
Z to E my drive letter. This time in the Command window showed:

Expanding e:\i386\msconfig.ex_to e:\i386\msconfig.exe.
Can't open output file: e:\i386\msconfig.exe.
Can't open input file: e:\windows\pchealth\helpctr\binaries.

I tried a bunch of variations with the space between ...EX_ Z..... No joy.
I seem to be missing more than the space. What am I doing wrong here. I think I
seem to be getting closer.
Any other advice would be more than welcome.
Wes

You're missing the space:

E:\I386\MSCONFIG.EX_ Z:\WINDOWS\PCHEALTH\HELPCTR\BINARIES

Hello;
I would appreciate any input about this oppurtunity. I can only open
System Information by using: Start/Run/msinfo32 /showcategories. Or by
using some other switches. If I type: msinfo32,or using any other

method,
I

get an endless runaround, opening Help.
I tried S' suggestion, E is the drive I had the XP CD in. This

is
what

I got:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\WESLEY P. VOGEL>EXPAND -R
E:\I386\MSCONFIG.EX_Z:\WINDO
WS\PCHEALTH\HELPCTR\BINARIES
Microsoft (R) File Expansion Utility Version 5.1.2600.0
Copyright (C) Microsoft Corp 1990-1999. All rights reserved.

Can't open input file:
e:\i386\msconfig.ex_z:\windows\pchealth\helpctr\binaries.

I also tried it from my D drive, changed the X to D.
Same message :
Can't open input file: d..............
No joy. Any other ideas?
Wes

----- Original Message -----
From: "S.Sengupta" <[email protected]>
Newsgroups: microsoft.public.windowsxp.general
Sent: Saturday, September 27, 2003 10:34 PM
Subject: Re: msinfo32.exe opens help & support center
Hi!
Try this:-
Open a command prompt window. Insert your XP CD into the drive and enter
the following command:

EXPAND -R X:\I386\MSCONFIG.EX_Z:\WINDOWS\PCHEALTH\HELPCTR\BINARIES

regards/
ssg/pronetworks.org

William Collins wrote:
Whenever I use msinfo32.exe, the Help and Support Center
opens. I have found a few other postings that deal with
this problem, but thus far, I can't seem to get anything
to work.

The following entries that are supposed to reference
msinfo32.exe appear to refer to the correct paths:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSInfo

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersio
n\AppPaths\msinfo32.exe

Does anyone have a solution for this?

 

[Wesley VogelX]

Doug;
Thank you again for your reply. I finally figured out how to copy from the
Command window. I haven't figured out much else.
Copied and pasted the "EXPAND -R E:......" changed Z to E, my drive letter.
Here's what I got:
=====================================
C:\Documents and Settings\WESLEY P. VOGEL>EXPAND -R E:\I386\MSCONFIG.EX_ E:\WI
NDOWS\PCHEALTH\HELPCTR\BINARIES
Microsoft (R) File Expansion Utility Version 5.1.2600.0
Copyright (C) Microsoft Corp 1990-1999. All rights reserved.

Expanding e:\i386\msconfig.ex_ to e:\i386\msconfig.exe.
Can't open output file: e:\i386\msconfig.exe.

Can't open input file: e:\windows\pchealth\helpctr\binaries.
====================================== Just out of curiosity, shouldn't the
input file, be going to C:, my hard drive, instead of E:? Am I still doing
something wrong? What the heck am I still doing wrong?
I am probably spending way more time on this than it deserves. Since I can open
by using: "msinfo32 /showcategories". But, I would like for System Information to
work correctly (like it did w/98). Not by using a crutch.
Any more input would be appreciated.
Wes

Wesley,

The correct format is:

EXPAND -R E:\I386\MSCONFIG.EX_ Z:\WINDOWS\PCHEALTH\HELPCTR\BINARIES

Use of the -R switch automatically renames the "expanded" file to its
correct name. Of course, you have to adjust the drive letters to match
your sytem.

Doug;
Thank you for your reply. I copied and pasted it right out of S's message and
changed the X to my drive letters, D and E. That out of the way.
I copied your EXPAND -R E:\I386\MSCONFIG.EX_Z:\WINDOWS\PCHEALTH\HELPCTR\BINARIES
and pasted it into the Command window and got :
Can't open input file: \i386\msconfig.ex_z:\windows\pchealth\helpctr\binaries.
I then changed the Z to E, my drive letter and hit Enter and a window popped up:
Windows cannot open this file.MSCONFIG.EX_, needs to know what program created this
file? Tried again with exactly what you included, same deal, Windows cannot open
this file.MSCONFIG.EX_, needs to know what program created this file?
I then copied EXPAND -R
E:\I386\MSCONFIG.EX_ Z:\WINDO
WS\PCHEALTH\HELPCTR\BINARIES and added the space between ....EX_ Z......... changed
Z to E my drive letter. This time in the Command window showed:

Expanding e:\i386\msconfig.ex_to e:\i386\msconfig.exe.
Can't open output file: e:\i386\msconfig.exe.
Can't open input file: e:\windows\pchealth\helpctr\binaries.

I tried a bunch of variations with the space between ...EX_ Z..... No joy.
I seem to be missing more than the space. What am I doing wrong here. I think I
seem to be getting closer.
Any other advice would be more than welcome.
Wes

You're missing the space:

E:\I386\MSCONFIG.EX_ Z:\WINDOWS\PCHEALTH\HELPCTR\BINARIES




Hello;
I would appreciate any input about this oppurtunity. I can only open
System Information by using: Start/Run/msinfo32 /showcategories. Or by
using some other switches. If I type: msinfo32,or using any other method,
I
get an endless runaround, opening Help.
I tried S' suggestion, E is the drive I had the XP CD in. This is
what
I got:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\WESLEY P. VOGEL>EXPAND -R
E:\I386\MSCONFIG.EX_Z:\WINDO
WS\PCHEALTH\HELPCTR\BINARIES
Microsoft (R) File Expansion Utility Version 5.1.2600.0
Copyright (C) Microsoft Corp 1990-1999. All rights reserved.

Can't open input file:
e:\i386\msconfig.ex_z:\windows\pchealth\helpctr\binaries.

I also tried it from my D drive, changed the X to D.
Same message :
Can't open input file: d..............
No joy. Any other ideas?
Wes

----- Original Message -----
From: "S.Sengupta" <[email protected]>
Newsgroups: microsoft.public.windowsxp.general
Sent: Saturday, September 27, 2003 10:34 PM
Subject: Re: msinfo32.exe opens help & support center
Hi!
Try this:-
Open a command prompt window. Insert your XP CD into the drive and enter
the following command:

EXPAND -R X:\I386\MSCONFIG.EX_Z:\WINDOWS\PCHEALTH\HELPCTR\BINARIES

regards/
ssg/pronetworks.org

William Collins wrote:
Whenever I use msinfo32.exe, the Help and Support Center
opens. I have found a few other postings that deal with
this problem, but thus far, I can't seem to get anything
to work.

The following entries that are supposed to reference
msinfo32.exe appear to refer to the correct paths:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSInfo

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersio
n\AppPaths\msinfo32.exe

Does anyone have a solution for this?