msinfo32 problems and other exe file issues

[Guest]

i run dxdiag and the directdraw/3d/sound tests everything works fine. im
doing this for tech support on a game and they tell me to use msinfo from the
'more help' tab. i click it nothing happens, double click the file in
explorer nothing happens, so finally i try it from 'run' again nothing. i
then tried several switch commands nothing works except /?(help). which
causes a window to very briefly flash on screen.

i searched the this forum for help and found two options. the first finding
msinfo32.inf to reinstall the msinfo32.exe from my cd i did this and it
changed nothing. i then downloaded a vb script, suggested in another thread
for fixing msinfo problems, its supposed to restore a registry entry but this
didnt fix my problem either.

so anyone have any ideas on whats wrong and how to fix it?

im running windows xp home sp1 on an alienware pc. p4 3.0, 2gig ram, ati
9800xt, sb audigy 2 zs. windows and all drivers are up to date with the
exception of service pack 2.

 

[Wesley Vogel]

You may or may not be able to fix this. I can't fix mine.

It used to work but a Windows Critical Update screwed it up.
I don't know which CU is the culprit. Doesn't matter, it's screwed up.

This works. It's what I use.

Go here:
http://www.kellys-korner-xp.com/xp_tweaks.htm

Read instructions at the top.
Scroll down to and Click on:
172. Msinfo32 Batch File - To Gain Access

Unzip and save it where ever | Create a shortcut | Place the shortcut in
your Start Menu, Desktop or where ever | Click the shortcut to open msinfo32
Saves typing it in the Start | Run box every time.

Also in case any of this may work for you.....

Go here:
http://www.kellys-korner-xp.com/xp_abc.htm

Click the "M" and scroll down to:
Can't Open Msinfo32
Read the info.