MSI Installer Event Error 10005 - Internal Error 2932 - Adobe ReaderInstallation

C

clewis20

I can't install Adobe Reader 6.0.1 on my Windows 2000 Professional PC. I
keep getting the follow event application log message, then the
installation stops, and all installation progress is reversed to a
complete noninstallation. I have successfully downloaded
AdbeRdr60_enu_full.exe using either Internet Explorer or Netscape.
However, the installation problem is the same with either download.

Any Ideas???

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 10005
Date: 9/24/2004
Time: 3:51:45 PM
User: N/A
Computer: HOME

Description:
Product: Adobe Reader 6.0.1 -- Internal Error 2932.
C:\WINDOWS\Installer\{AC76BA86-7AD7-1033-7B44-A00000000001}\ARPPRODUCTICON.exe,5
 
S

Stefan Krueger [MVP]

2932 means that Windows Instalelr was unable to create file
C:\WINDOWS\Installer\{AC76BA86-7AD7-1033-7B44-A00000000001}\ARPPRODUCTICON.exe
because access was denied (error code 5). Could be a permission problem.
Make sure System has full access to this folder.

--
Stefan Krueger
Microsoft Windows Installer MVP

Please post your questions in the newsgroup or vist one of these web sites:

Windows Installer FAQ
http://www.msifaq.com - http://www.msifaq.de

InstallSite - Resources for Setup Developers
http://www.installsite.org
http://www.installsite.de (GERMAN)
 

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