MSAS Quarantined file - now can't load windows

[Darren]

Hi,

I had MSAS Quarantine a process called "PowerReg
Scheduler" or something like that - it was given a
moderate threat.

However, now Windows will not launch for me in normal
mode, and in safe mode it will not let me launch system
restore. I went back into the spyware removal program,
and "undeleted" the process, but to no avail.

Any ideas?

 

[Vanguard \(NPI\)]

Hi,

I had MSAS Quarantine a process called "PowerReg
Scheduler" or something like that - it was given a
moderate threat.

However, now Windows will not launch for me in normal
mode, and in safe mode it will not let me launch system
restore. I went back into the spyware removal program,
and "undeleted" the process, but to no avail.

Any ideas?

Try using the info at
http://www3.ca.com/securityadvisor/pest/pest.aspx?id=453078189 to determine
if parts of PowerReg Scheduler still exist in your system. It could be the
quarantine only secluded part of the infestation and you need to get rid of
what is still left and active.

From its description, it appears to be adware, not spyware. So maybe its
author will help. According to
http://startup.iamnotageek.com/srch-PowerReg Scheduler.html, it is used as
the registration reminder (i.e., nag) from Iomega after installing their
software, like Zip Tools, so maybe Iomega can tell you how to solve whatever
problem quarantining [part of] their program caused in your system.
http://castlecops.com/startuplist-2784.html lists Iomega, Hasbro,
Microprose, and other use this utility. You might want to check at
http://www.leadertech.com/, the author of the registration reminder program,
for help.

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[Darren]

I'm more interested in finding out how to system restore -
as anything I try and do now takes at least 90 minutes.

 

[Vanguard \(NPI\)]

I'm more interested in finding out how to system restore -
as anything I try and do now takes at least 90 minutes.

Could be the restore point(s) have been corrupted. It happens with System
Restore and why it is NOT to relied on for system recovery. If it works,
great. If it doesn't, you need to perform manual cleanup and corrections,
recover from logical backup tapes, or restore from a disk image. System
Restore is not reliable.

System Restore is NOT a snapshot of your system. It saves critical files
for the OS, not your applications (well, okay, for some Microsoft apps) or
your data (since a restore would then corrupt your data by deleting it);
otherwise, a creating a restore point would take as long as to run a full
backup or save a disk image.

You never specified WHY the System Restore utility would not work. Assuming
you meant that the restore point(s) disappeared:

http://support.microsoft.com/kb/301224/
http://support.microsoft.com/?id=812119
http://support.microsoft.com/?id=841568 (probably wipes it out)

--

 

[Darren]

Sorry, my bad - the application won't even open.

It says "system restore is unable to protect your
computer - please restart".

I'm thinking about just reformatting tomorrow, I have the
day off anyways

 

[Vanguard \(NPI\)]

Sorry, my bad - the application won't even open.

It says "system restore is unable to protect your
computer - please restart".

I'm thinking about just reformatting tomorrow, I have the
day off anyways

Make sure its service is running. I'd try a Repair (in-place upgrade) first
before having to reinstall it.

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