moving Outlook 2003 to new laptop


K

Ketcham Consulting

I have a new laptop (Windows 7) and am trying to move my Outlook 2003 over to
it. It won't accept the password I put in, no matter what I try. Yet my old
laptop will still accept the login. I've tried (on the old computer) to
reset my password but the "new" one I change to still won't be recognized on
the new laptop. Do I need to cancel Outlook 2003 login off the old laptop
first?

Thanks.

Kristine
 
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O

Orland, Kathleen

Are you asking about your login to the computer? Or is your PST file
prompting you for a password? Or is this in your account set up, are you
being prompted for a password when you send/receive email?
 
K

Ketcham Consulting

I am talking about when I am trying to activate my outlook on my new laptop.
I go into control panel>mail>email accounts>add a new email account. I
copied the information from my old laptop account for user name,
incoming/outgoing mail server, etc, but when I then put in the password that
I think it should be (and I tried the only ones it could be), it gives me an
error message "unable to send test message, Check email address." I know
that address is correct as I've been using it for years.
 
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O

Orland, Kathleen

Make sure you don't have an extra . in the email address anywhere where you
typed it in. If there is a password issue, you'll have to contact your ISP
and perhaps change it.
 

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