Lewis
How much RAM memory? When the problem occurs try Ctrl+Alt+Delete
to select Task Manager and click the Performance Tab. What is the Total,
the Commit Charge and the Peak?
Also look in Event Viewer for entries 2/3 minutes before and after the
freeze.
Look in the System and Application logs of Event Viewer and post copies
of Warning and Error Reports.
You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;enus;308427&Product=winxp
A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message(email) and do a paste into the body of the
message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.
--
Hope this helps.
Gerry
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FCA
Stourport, England
Enquire, plan and execute
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