SP3 on Dell XPS, I NEED HELP :)

[joseph]

after DL and installing the SP3, (from auto update) , it prompt me to
"restart", however the computer just hang there, blank screen, machine
humming.... after 1/2 hour, i manually shuts it down (by press the power
button)

now, I can not get it to start. machine will be on, and fan will be
turning, (all led lights is on), but screen its blank, USB mouse and Keyboard
is not activated, i try to unplug and replug USB mouse and Keyboard to
different port, power off and power on few times,

again, the computer just showing blank screen.. it didn't even reach the
BIOS... please help


intel base, Dell XPS

 

[Thee Chicago Wolf]

after DL and installing the SP3, (from auto update) , it prompt me to

"restart", however the computer just hang there, blank screen, machine
humming.... after 1/2 hour, i manually shuts it down (by press the power
button)

now, I can not get it to start. machine will be on, and fan will be
turning, (all led lights is on), but screen its blank, USB mouse and Keyboard
is not activated, i try to unplug and replug USB mouse and Keyboard to
different port, power off and power on few times,

again, the computer just showing blank screen.. it didn't even reach the
BIOS... please help


intel base, Dell XPS

Try unplugging it for about 5 minutes and see if it helps. That's
unusual for it to not even display the BIOS after the SP3 install.

- Thee Chicago Wolf

 

[PA Bear [MS MVP]]

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3

 

[Patrick Keenan]

after DL and installing the SP3, (from auto update) , it prompt me to
"restart", however the computer just hang there, blank screen, machine
humming.... after 1/2 hour, i manually shuts it down (by press the power
button)

now, I can not get it to start. machine will be on, and fan will be
turning, (all led lights is on), but screen its blank, USB mouse and
Keyboard
is not activated, i try to unplug and replug USB mouse and Keyboard to
different port, power off and power on few times,

again, the computer just showing blank screen.. it didn't even reach the
BIOS... please help


intel base, Dell XPS

What you are describing is likely coincidental hardware failure. If you
can't even get the system to POST, it has nothing to do with the OS.

Physically detach the hard disk and see if the system POSTs. If it does,
replace the hard disk. If it does not, consider your warranty options with
Dell.

HTH
-pk

 

[Michael]

Hi there, I have have just spent over 250€ and 5 days of time because of
installing Service Pack 3 on my Dell Dimension 9200 (Windows Media Edition
2005).

After updating to SP3 every program began to slow down or crash!

I finally got to speak to someone from Dell, and they told me that they are
aware of "Issues" with SP3, and have received many calls and complaints...in
fact the giy from Dell said the same thing happened to him!
He told me there is no solution to the problem and that I should not try an
update to SP3. So where does that leave me and my computer?

Dell should have sent an e-mail to all customers that were at risk and
warned them.

They (Dell) knew there was a problem...and ignored it!

They are quick to try and sell us new stuff all the time via e-mail.

So I guess this issue with SP3 may never be corrected.

It is a pain always having to keep my eye on the updates now...as now there
are updates coming through for SP3!!!

 

[Bruce Hagen]

Hi there, I have have just spent over 250€ and 5 days of time because of
installing Service Pack 3 on my Dell Dimension 9200 (Windows Media Edition
2005).

After updating to SP3 every program began to slow down or crash!

I finally got to speak to someone from Dell, and they told me that they
are
aware of "Issues" with SP3, and have received many calls and
complaints...in
fact the giy from Dell said the same thing happened to him!
He told me there is no solution to the problem and that I should not try
an
update to SP3. So where does that leave me and my computer?

Dell should have sent an e-mail to all customers that were at risk and
warned them.

They (Dell) knew there was a problem...and ignored it!

They are quick to try and sell us new stuff all the time via e-mail.

So I guess this issue with SP3 may never be corrected.

It is a pain always having to keep my eye on the updates now...as now
there
are updates coming through for SP3!!!

Very few people are having problems with SP3 when installed correctly. I
have had two Dells and their tech support *ucks.

If SP3 was downloaded with an anti-virus, or anti-spyware, program running,
you may have a bad installation.

From: http://technet.microsoft.com/en-us/windowsxp/cc164204.aspx

* If the configuration of your antivirus software prevents certain system
files from being changed, SP3 installation might fail. Try temporarily
disabling your antivirus software. You can usually do this by right-clicking
your antivirus program icon (which typically appears in the bottom
right-hand corner of the computer screen) and clicking Disable.

* If you disable your antivirus software before you install the service
pack, be sure that you are aware of the risks involved, and be sure to
enable it after the service pack is installed.

Remove SP3 via Add/Remove Programs, reboot and download and install it
again. Before you do, turn off your anti-virus and any anti-spyware programs
such as Windows Defender. If you use a third party firewall, disable it and
turn on the Windows Firewall in the Control Panel for the installation. Once
SP3 is in and working, you can enable the third party firewall and turn of
the Windows Firewall. Do not keep both running.

Steps to take before you install Windows XP Service Pack 3:
http://support.microsoft.com:80/kb/950717

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

Release Notes for Windows XP Service Pack 3
http://download.microsoft.com/download/c/d/8/cd8cc719-7d5a-40d3-a802-e4057aa8c631/relnotes.htm

Download Windows XP Service Pack 3 here:
http://www.microsoft.com/downloads/...A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en

 

[Unknown]

The saying is " You're in Hell with Dell "

Hi there, I have have just spent over 250? and 5 days of time because of
installing Service Pack 3 on my Dell Dimension 9200 (Windows Media Edition
2005).

After updating to SP3 every program began to slow down or crash!

I finally got to speak to someone from Dell, and they told me that they
are
aware of "Issues" with SP3, and have received many calls and
complaints...in
fact the giy from Dell said the same thing happened to him!
He told me there is no solution to the problem and that I should not try
an
update to SP3. So where does that leave me and my computer?

Dell should have sent an e-mail to all customers that were at risk and
warned them.

They (Dell) knew there was a problem...and ignored it!

They are quick to try and sell us new stuff all the time via e-mail.

So I guess this issue with SP3 may never be corrected.

It is a pain always having to keep my eye on the updates now...as now
there
are updates coming through for SP3!!!

 

[Plato]

Hi there, I have have just spent over 250€ and 5 days of time because of
installing Service Pack 3 on my Dell Dimension 9200 (Windows Media Edition
2005).

Next time, wait 6 months before you try an MS OS upgrade.