modem XP problems

[Buck Barrett]

I HAD A CABLE MODEM ACCESS BEFORE BUT RECENTLY WENT BACK
TO A PHONE HOOKUP TEMPRORILY. WHEN I TRY TO INSTALL THE
56K MODEM NOW USING THE XP SETUP WIZARD. IT WON'T LET ME
CHECK MARK 'PHONE MODEM'. IT'S 'GREYED' OUT. ONLY CABLE
MODEM IS AVAILABLE TO CHECKMARK. DOES ANYONE KNOW IF YOU
GO TO CABLE IN XP, IF YOU CAN'T GO BACK TO A PHONE LINE?

THANKS
B. BARRETT

 

[D.Currie]

I HAD A CABLE MODEM ACCESS BEFORE BUT RECENTLY WENT BACK
TO A PHONE HOOKUP TEMPRORILY. WHEN I TRY TO INSTALL THE
56K MODEM NOW USING THE XP SETUP WIZARD. IT WON'T LET ME
CHECK MARK 'PHONE MODEM'. IT'S 'GREYED' OUT. ONLY CABLE
MODEM IS AVAILABLE TO CHECKMARK. DOES ANYONE KNOW IF YOU
GO TO CABLE IN XP, IF YOU CAN'T GO BACK TO A PHONE LINE?

THANKS
B. BARRETT

Try uninstalling the cable modem software first.

 

[dave hewlett]

I also have the problem on a ZE5385US laptop computer. It
worked running xp home and quite when I upgraded to XP
pro on laptop. But my desk top on xp pro works fine. The
issue is the HP computer working with XP pro. I added
another modem PCMCIA and it also can not be seen. I am
running a VPN over broadband.

 

[NobodyMan]

I HAD A CABLE MODEM ACCESS BEFORE BUT RECENTLY WENT BACK
TO A PHONE HOOKUP TEMPRORILY. WHEN I TRY TO INSTALL THE
56K MODEM NOW USING THE XP SETUP WIZARD. IT WON'T LET ME
CHECK MARK 'PHONE MODEM'. IT'S 'GREYED' OUT. ONLY CABLE
MODEM IS AVAILABLE TO CHECKMARK. DOES ANYONE KNOW IF YOU
GO TO CABLE IN XP, IF YOU CAN'T GO BACK TO A PHONE LINE?

THANKS
B. BARRETT

I don't have a solution, primarily because I stopped trying to read
your hard to read, shouting message before the end of the first line.

Turn off the caps lock key. Better yet, pry it off your keyboard and
take a sledgehammer to it.