My sister has recently been given a Tiny PC which we have upgraded to Windows XP from Windows 98. The modem appears to be an HSP56 Micromodem.
When we try and connect to the internet we get an error message stating that there is no dial tone. The phone line is OK, the lead is OK and there does appear to be some activity as after trying to connect there is a noise on the phone line and no dial tone unless the PC is then disconnected from the phone socket. On running the Diagnostic on the modem in Control Panel the modem is said to be OK.
Does anyone have any suggestions as to how we can overcome this problem?
Thanks
Steve
When we try and connect to the internet we get an error message stating that there is no dial tone. The phone line is OK, the lead is OK and there does appear to be some activity as after trying to connect there is a noise on the phone line and no dial tone unless the PC is then disconnected from the phone socket. On running the Diagnostic on the modem in Control Panel the modem is said to be OK.
Does anyone have any suggestions as to how we can overcome this problem?
Thanks
Steve