Modem does not answer the phone

[oliversl]

HI,
I have an old computer, P2 400Mhz running windows XP. (I know... its
old!)

I have a PCI Lucent Modem that can dial and connect to the Internet
with no problem.
But, this modem can not answer the phone.

When I connect to hyper terminal and then dial from another line, I
hear the phone ringing but the modem does not shows the RING word.
(The modem and the phone are conected to the same phone line)

Could it be that the PC has a PCI 1.0 (5Volts) motherboard and the
modem is a PCI 1.1 (3.5 Volts) ?

I don't know that else to try, I already upgraded the driver/firmware
with no luck

Any tips are welcome!

Thanks
Oliver

 

[mikeyhsd]

check the configuration of the modem to see if there is an option to enable for auto answer. usually is.
been so long since I used a modem cannot point you to the direct likely location.
possible under control panel or device manager.



(e-mail address removed)



HI,
I have an old computer, P2 400Mhz running windows XP. (I know... its
old!)

I have a PCI Lucent Modem that can dial and connect to the Internet
with no problem.
But, this modem can not answer the phone.

When I connect to hyper terminal and then dial from another line, I
hear the phone ringing but the modem does not shows the RING word.
(The modem and the phone are conected to the same phone line)

Could it be that the PC has a PCI 1.0 (5Volts) motherboard and the
modem is a PCI 1.1 (3.5 Volts) ?

I don't know that else to try, I already upgraded the driver/firmware
with no luck

Any tips are welcome!

Thanks
Oliver

 

[oliversl]

I setup it to Spain, that was a valid code in the modem documentation
and still have no luck.
Maybe is the 5V / 3.3V PCI issue

Thanks
Oliver

 

[Steve Swift]

I setup it to Spain, that was a valid code in the modem documentation

and still have no luck.

My (UK Spec) modem stopped answering calls when I connected it to the
phone line through a surge suppressor.
The clue lay in the fact that Windows no longer produced the "phone
ringing" sound, so the modem clearly wasn't getting the ringing signal.

I decided that my use of my modem is so low I can risk it getting fried
by a nearby lightning strike; I'll probably find thousands of
replacements lying around gathering dust in my companies local office.
Once I bypassed the surge suppressor it started working again.