MMC is broken so Computer Management, Event Viewer, etc. don't work

[John Sauber]

MMC appears to be broken. Event Viewer and Component
Services crash and generate an error report. The
Computer Management window opens but is frozen.

I discovered this after installing a new disk drive, and
couldn't use MMC to format it (although a utility from
Seagate got the drive online).

I don't know if installing the drive caused the problem,
of it that's just when I noticed it. I tried "rolling
back" to a previous restore point, but MMC was still
broken.

For whatever it's worth, Norton's Win Doctor says these
files are missing:

"C:\WINDOWS\System32\MAPISRVR.EXE" cannot access a
necessary file, "gapi32.dll."

"C:\Program Files\Common
Files\InstallShield\Professional\RunTime\0700\Intel32
\DotNetInstaller.exe" cannot access a necessary
file, "mscoree.dll."

"C:\WINDOWS\Installer\{5783F2D7-0203-0409-0000-
0060B0CE6BBA}\Acad_icon.exe" cannot access a necessary
file, "mscoree.dll."

Any ideas?

Thanks much,

John S.

 

[davetest]

MMC appears to be broken. Event Viewer and Component
Services crash and generate an error report. The
Computer Management window opens but is frozen.

I discovered this after installing a new disk drive, and
couldn't use MMC to format it (although a utility from
Seagate got the drive online).

I don't know if installing the drive caused the problem,
of it that's just when I noticed it. I tried "rolling
back" to a previous restore point, but MMC was still
broken.

For whatever it's worth, Norton's Win Doctor says these
files are missing:

"C:\WINDOWS\System32\MAPISRVR.EXE" cannot access a
necessary file, "gapi32.dll."

"C:\Program Files\Common
Files\InstallShield\Professional\RunTime\0700\Intel32
\DotNetInstaller.exe" cannot access a necessary
file, "mscoree.dll."

"C:\WINDOWS\Installer\{5783F2D7-0203-0409-0000-
0060B0CE6BBA}\Acad_icon.exe" cannot access a necessary
file, "mscoree.dll."

Any ideas?

Thanks much,

John S.

what happens when you type mmc.exe from the RUN box and press enter.
Any message in the event viewer?

Dave

 

[John S]

If I run mmc.exe, it runs, but if I try to open
eventvwr.msc or any of the other 2 broken ones, the same
problems happen.

Unfortunately, since event viewer is one of the broken
ones, I don't know what it says. I'm sure the answer is
in there.

thanks,

js

 

[John S.]

.. . . and the answer is:

go to Start>Run type sfc /scannow. Have your WinXP CD
in the cdrom drive.

(from the "Configuration Manger" newsgroup)