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Volume Icon Is Not Displayed in the Notification Area, and You Receive an
Error Message When You Try to Add It
View products that this article applies to.
Article ID : 319095
Last Review : January 23, 2004
Revision : 1.0
This article was previously published under Q319095
SYMPTOMS
On a Windows XP-based computer, you may experience one or both of the
following behaviors:
• The Volume icon is no longer displayed in the notification area at the far
right of the taskbar.
• When you try to add the volume control icon to the notification area (in
the Sounds and Audio Devices utility in Control Panel, click to select the
Place volume icon in the taskbar check box on the Volume tab), you receive
the following error message:
Windows cannot display the volume control on the taskbar because the Volume
Control program has not been installed. To install it use Add/Remove Programs
in Control Panel.
As a result, you cannot start the Volume Control program and adjust the
volume and sound level settings of your computer.
CAUSE
This behavior can occur if the Sndvol32.exe file is damaged or missing.
RESOLUTION
To resolve this issue, extract a new copy of Sndvol32.exe from the Windows
XP compact disc to the system_root\System32 folder on your computer's hard
disk. To do this, follow these steps:
1. Insert the Windows XP CD-ROM into your computer's CD-ROM or DVD-ROM
drive. Press and hold down the SHIFT key as you insert the CD-ROM to prevent
it from starting automatically.
2. Click Start, and then click Run.
3. In the Open box, type cmd, and then click OK.
4. Type the following lines at the command prompt, pressing ENTER after each
line, where CD-ROM drive is the drive letter of the computer's CD-ROM or
DVD-ROM drive that contains the Windows XP CD-ROM, and system_root is the
path and folder name where the Windows system files are located (generally
C:\Windows):
CD-ROM drive:
cd i386
expand sndvol32.ex_ system_root\system32\sndvol32.exe
Note that there is a space between "ex_" and "system_root" in this command.
For example, if your computer's CD-ROM drive is drive E, and the folder that
contains the Windows system files is C:\Windows, type the following lines at
the command prompt (pressing ENTER after each line):
e:
cd i386
expand sndvol32.ex_ c:\windows\system32\sndvol32.exe
5. Type exit to quit the command prompt.
6. Verify that you can start Volume Control and that the Volume icon is
displayed in the notification area (if you selected this option).
Volume Icon Is Not Displayed in the Notification Area, and You Receive an
Error Message When You Try to Add It
View products that this article applies to.
Article ID : 319095
Last Review : January 23, 2004
Revision : 1.0
This article was previously published under Q319095
SYMPTOMS
On a Windows XP-based computer, you may experience one or both of the
following behaviors:
• The Volume icon is no longer displayed in the notification area at the far
right of the taskbar.
• When you try to add the volume control icon to the notification area (in
the Sounds and Audio Devices utility in Control Panel, click to select the
Place volume icon in the taskbar check box on the Volume tab), you receive
the following error message:
Windows cannot display the volume control on the taskbar because the Volume
Control program has not been installed. To install it use Add/Remove Programs
in Control Panel.
As a result, you cannot start the Volume Control program and adjust the
volume and sound level settings of your computer.
CAUSE
This behavior can occur if the Sndvol32.exe file is damaged or missing.
RESOLUTION
To resolve this issue, extract a new copy of Sndvol32.exe from the Windows
XP compact disc to the system_root\System32 folder on your computer's hard
disk. To do this, follow these steps:
1. Insert the Windows XP CD-ROM into your computer's CD-ROM or DVD-ROM
drive. Press and hold down the SHIFT key as you insert the CD-ROM to prevent
it from starting automatically.
2. Click Start, and then click Run.
3. In the Open box, type cmd, and then click OK.
4. Type the following lines at the command prompt, pressing ENTER after each
line, where CD-ROM drive is the drive letter of the computer's CD-ROM or
DVD-ROM drive that contains the Windows XP CD-ROM, and system_root is the
path and folder name where the Windows system files are located (generally
C:\Windows):
CD-ROM drive:
cd i386
expand sndvol32.ex_ system_root\system32\sndvol32.exe
Note that there is a space between "ex_" and "system_root" in this command.
For example, if your computer's CD-ROM drive is drive E, and the folder that
contains the Windows system files is C:\Windows, type the following lines at
the command prompt (pressing ENTER after each line):
e:
cd i386
expand sndvol32.ex_ c:\windows\system32\sndvol32.exe
5. Type exit to quit the command prompt.
6. Verify that you can start Volume Control and that the Volume icon is
displayed in the notification area (if you selected this option).