Missing Contacts in Word 2002 compared to contacts in Outlook 2002

[Paul Johnson]

When I try to print an envelope in Word using the Outlook contacts, those contacts without a fax number or email address don't show up. I need all of them to show up.

 

[Russ Valentine]

The address book in Word will show all of your Contacts.
How are you invoking the address book? How did you configure it?

 

[Karl Timmermans]

Unless I'm mistaken - AB will only show contacts that have at least one
email address or fax number - those that have neither do not appear
(comes down to how the <OR> iis interpreted in the statement
"without a fax number OR email address")

If the merge was started from Word - the AB is what's used and would
result in what would appear as "missing contacts". Starting the merge
from Outlook - contacts are selected based on current view or custom
selection versus the AB.

Karl
--
____________________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - QuickPort/DataPort/Exporter/Toolkit/Duplicate Contact Mgr
"Contact import/export/data management tools for Outlook '2000/2010"
http://www.contactgenie.com

 

[Russ Valentine]

Not true. You're confusing the Word Address Book with the Outlook Address
Book. Nor is a mail merge in play here. The Word Address Book always shows
all Contacts, as it should. If it doesn't, the OP needs to reinstall the
Word Address Book feature.

 

[Diane Poremsky [MVP]]

I have VMs with all the versions so I don't have to remember.

Russ is correct - assuming Paul is using Tools, Letters & Mailings,
Envelopes & Labels, he should see all addresses in his Contacts.

If he separated contacts into 2 (or more) folders, each folder needs enabled
as an address book in outlook.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

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How many email accounts are in your main Outlook profile?
http://forums.slipstick.com/showthread.php?t=36602

Not true. You're confusing the Word Address Book with the Outlook Address
Book. Nor is a mail merge in play here. The Word Address Book always shows
all Contacts, as it should. If it doesn't, the OP needs to reinstall the
Word Address Book feature.

 

[Karl Timmermans]

Then I stand corrected. I did try it from Word before posting and did get
the OAB for some reason replicating the scenario described (and of course,
I can't replicate it again so will quietly meander away).

Karl
--
____________________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - QuickPort/DataPort/Exporter/Toolkit/Duplicate Contact Mgr
"Contact import/export/data management tools for Outlook '2000/2010"
http://www.contactgenie.com

Not true. You're confusing the Word Address Book with the Outlook Address
Book. Nor is a mail merge in play here. The Word Address Book always
shows all Contacts, as it should. If it doesn't, the OP needs to
reinstall the Word Address Book feature.

 

[Paul]

Thanks all for the suggestions. I'm using the Tools... Envelopes process and the only address book I can select from is the Outlook Contacts, which is fine. But only those contacts with a Fax number or email address are displayed.

 

[Russ Valentine]

Answer was already posted. The behavior you're seeing means you have not
installed the Word Address Book correctly. Remove it. Use the Office CD to
reinstall it.