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Guest
I have an HP Pavilion that I bought in June. Pentium 4 , 3.0 ghz, good home use machine. It came with Microsoft Works Word Processor. When I try to take a picture from the clip art file or headline from the text box file, the only thing that appears on the page is a black box with the little black boxes around the perimeter, like it does when the picture appears, but there's no picture in the box. I installed Printmaster Platinum 15 and Print Shop deluxe and the same thing occurs. I tried all the troubleshooting from the software and from Brodenbund and I called HP support and no help. Can anyone help me. Thanks.