Microsoft works no longer works

[Guest]

When I try to retrieve files from Works I get the message "Works cannot find
the files needed to complete th task. The files may be missing or corrupted.
Reinstall Works."
I went to help and support on my comutor and "thought" I reinstalled Works
(which came preinstalled) but I have had no luck.

I don't know what to do.

 

[Singapore Computer Service]

Hello,

To reinstall Works,
1) Locate the CD and the product key (if you have, not sure whether works
requires this)
2) Start > Control Panel > Add/Remove Programs > Remove Microsoft Works (try
the repair option if it is available, if not just uninstall it)
3) "reinstall" Works by inserting the CD and installing from there

 

[Guest]

I don't have a cd, it came preinstalled

Hello,

To reinstall Works,
1) Locate the CD and the product key (if you have, not sure whether works
requires this)
2) Start > Control Panel > Add/Remove Programs > Remove Microsoft Works (try
the repair option if it is available, if not just uninstall it)
3) "reinstall" Works by inserting the CD and installing from there

 

[Richard in AZ]

What brand PC did you get. Dell, Compaq and HP provide either the disk or access to these
pre-installed files.
If not that, then you are about to buy a new copy of Works.