Microsoft Outlook Error Message

R

Rita

The Add-in "AVG Exchange Extension" (C:\Program~1\AVG\AVH9|avgxch32.dll)
cannot be loaded and has been disabled by Outlook. Please contact the Add-in
manufacturer for an update. If no update is available, please uninstall the
Add-in.

I have uninstalled AVG hence the error message, now every time I try to open
Outlook 2007 I get the above message. I have no idea where to uninstall the
Add-in can anyone help please.
 
N

neo

You don't mention what operating system you are using, but you just have to
delete/rename the file named extend.dat when Outlook isn't running. For
example, if I was running Office/Outlook 2007 under Windows 7 64-bit, I
would find the extend.dat file at:

c:\users\<windows userid>\appdata\local\microsoft\outlook
 
B

Brian Tillman [MVP-Outlook]

The Add-in "AVG Exchange Extension" (C:\Program~1\AVG\AVH9|avgxch32.dll)
cannot be loaded and has been disabled by Outlook. Please contact the
Add-in
manufacturer for an update. If no update is available, please uninstall the
Add-in.

Please don't miultipost. You were answered in the other newsgroup.
 
J

John

Hi Rita,

I run Windowa 7 and have the exact proble. I went into the registry and
deleted the AVG Download Manager but this action did not make any difference.
The same message still displays. Pleasee let me know if you have found a
solution. I am not very comfortable making changes in the registry. I plan to
take my tower in to the C shop if I don't find a solution. I will be glad to
pass on the fix to you.

John
 

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