Microsoft AntiSpy Beta problem

[Guest]

I recently installed MS AntiSpy, and while I find it to be a great program,
it is giving me one problem. My wife and I have different accounts on my
computer, both signed on as administrators. AntiSpy runs on my side, but
when my wife signs on, she gets a pop-up that says "Unexpected error.
Quitting." Trying to run AntiSpy on her side gives pretty much the same
thing. The program starts to load, the error message comes up and the
program shuts down. I realize that running the program from my side gives a
complete system scan (or is supposed to), but I've noticed that other spyware
removal programs can't remove things found on her side unless I can run them
on her side (otherwise I get a message that the spyware is in the memory and
can't be removed). I guess what I want to know is whether or not I can
change something so I can run scans from her side, or barring that, keeping
that annoying error message from popping up. Minor problem, I know, but any
help would be appreciated. I'm running XP, and as I said, we both have admin
user accounts (tried changing hers to a limited account, but for some reason,
it shut off her games...not good).
Thanks

 

[Torgeir Bakken \(MVP\)]

Fyi:

Microsoft has established separate newsgroups for the Microsoft Windows
AntiSpyware Beta version:

Welcome to Microsoft Windows AntiSpyware (Beta) Newsgroups
http://communities.microsoft.com/newsgroups/default.asp?ICP=spyware&sLCID=us