Messenger Not in System Tray

[Brian]

Hi,

I recently went back to Windows Messenger 5.0 from MSN Messenger 6.0 (didn't
uninstall, just stopped from loading) and when I boot up, Windows Messenger
doesn't appear in the system tray unless I open Outlook Express or click on
an icon for it. However, it appears that it was running and connected. How
do I get it to show up in the system tray at boot up?

Thanks.
Brian

 

[Jonathan Kay [MVP]]

Greetings Brian,

Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause this behavior.
To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Brian]

Hi!

It is currently "grayed out" with no check. Should I uninstall MSN Messenger
6 (it is not running) as well?

Thanks,
Brian

 

[Jonathan Kay [MVP]]

Hi Brian,

I don't believe that is the problem, but it's worth a try (unfortunately I don't have a test
system here at the moment that I can try this configuration on).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com