Messages not visible

[Lindsay Graham]

I'm a new WM user, still getting used to it, and can't figure out a message
visibility issue. If I have View > Current View set to Show All Messages
(with nothing else ticked), all messages in my Inbox appear to be there. If
I tick Group Messages by Conversation, all or most (yes, it varies,
apparently arbitrarily) of the messages in a longish thread disappear from
view. I've tried flagging some of the messages and marking them as unread,
but neither seems to affect their ability to disappear. I've only noticed
this behaviour with one thread, and I don't yet know whether it happens with
any other threads (it certainly does not happen with all threads).

In Tools > Options> Read, I have ticked the box 'Automatically expand
grouped messages', so that's not causing the problem.

Any idea on possible causes?

Lindsay Graham
Canberra, Australia

 

[Frank Saunders MS-MVP IE,OE/WM]

I'm a new WM user, still getting used to it, and can't figure out a
message visibility issue. If I have View > Current View set to Show All
Messages (with nothing else ticked), all messages in my Inbox appear to be
there. If I tick Group Messages by Conversation, all or most (yes, it
varies, apparently arbitrarily) of the messages in a longish thread
disappear from view. I've tried flagging some of the messages and marking
them as unread, but neither seems to affect their ability to disappear.
I've only noticed this behaviour with one thread, and I don't yet know
whether it happens with any other threads (it certainly does not happen
with all threads).

In Tools > Options> Read, I have ticked the box 'Automatically expand
grouped messages', so that's not causing the problem.

Any idea on possible causes?

Lindsay Graham
Canberra, Australia

Click the plus sign in front of a thread to display the whole thread.

 

[Lindsay Graham]

Frank, there are no plus signs because, as I said in the original post "In
Tools > Options> Read, I have ticked the box 'Automatically expand grouped
messages', so that's not causing the problem."

Any other ideas?

Lindsay

 

[Lindsay Graham]

This problem is still occurring. As before, it happens with only some
conversation threads, and then with either some or all of the messages in
the affected thread. And it happens in the Inbox as well as in other
folders that I have created.

Has anyone else experienced this? Should it be reported as a bug?

Lindsay Graham

 

[Lindsay Graham]

This continuing problem is driving me nuts!! If there's nobody out there
with an answer or a solution, could someone please tell me the best way in
which to report it to MS as a bug?

 

[Guest]

Try here:

<https://feedback.windowsvista.micro...tp://support.microsoft.com/gp/cp_vista_master>

Don't expect an answer, though.

Note that Microsoft is putting most of its email effort into a new
email program, Windows Live Mail, and the Outlook program
included in some extra cost packages, so don't expect many
changes in Windows Mail.

 

[Gary VanderMolen]

Which antivirus are you running? Some of them are not compatible
with Windows Mail.
Your best solution is to upgrade to Windows Live Mail, which is
newer and better supported by Microsoft:
http://get.live.com/wlmail/overview

 

[NICOLAS.JAMES .BEGGS]

I'm a new WM user, still getting used to it, and can't figure out a
message visibility issue. If I have View > Current View set to Show All
Messages (with nothing else ticked), all messages in my Inbox appear to be
there. If I tick Group Messages by Conversation, all or most (yes, it
varies, apparently arbitrarily) of the messages in a longish thread
disappear from view. I've tried flagging some of the messages and marking
them as unread, but neither seems to affect their ability to disappear.
I've only noticed this behaviour with one thread, and I don't yet know
whether it happens with any other threads (it certainly does not happen
with all threads).

In Tools > Options> Read, I have ticked the box 'Automatically expand
grouped messages', so that's not causing the problem.

Any idea on possible causes?

Lindsay Graham
Canberra, Australia

 

[Udo]

I'm a new WM user, still getting used to it, and can't figure out a message
visibility issue. If I have View > Current View set to Show All Messages
(with nothing else ticked), all messages in my Inbox appear to be there. If
I tick Group Messages by Conversation, all or most (yes, it varies,
apparently arbitrarily) of the messages in a longish thread disappear from
view. I've tried flagging some of the messages and marking them as unread,
but neither seems to affect their ability to disappear. I've only noticed
this behaviour with one thread, and I don't yet know whether it happens with
any other threads (it certainly does not happen with all threads).

In Tools > Options> Read, I have ticked the box 'Automatically expand
grouped messages', so that's not causing the problem.

Any idea on possible causes?

Lindsay Graham
Canberra, Australia