Folder's With No Unread Messages Expanding On Windows Mail Start-Up

[wibbler]

Hi all!

I'm having a (frustrating) problem... whenever I open Windows Mail, a number
of folders that don't have any unread messages in them are expanding, as
well as those that do have unread messages. When all messages are read, next
time I open WM, all folders are closed.

I've got an example where:

- a message is unread in one folder, but 2 other folders also expand
- marking that message as read and closing/reopening, all folders are closed
- re-marking it as unread, back to 3 folders expanded!

Any ideas?

Cheers,
wibbler.

 

[Charlie Tame]

Hi all!

I'm having a (frustrating) problem... whenever I open Windows Mail, a
number
of folders that don't have any unread messages in them are expanding, as
well as those that do have unread messages. When all messages are read,
next
time I open WM, all folders are closed.

I've got an example where:

- a message is unread in one folder, but 2 other folders also expand
- marking that message as read and closing/reopening, all folders are
closed
- re-marking it as unread, back to 3 folders expanded!

Any ideas?

Cheers,
wibbler.

1. Good post, examples always help, I'm sure we all appreciate that.

2. Is your view set to show all messages or show only unread (Hide read
messages)? I use Thunderbird myself which has more options (That can get
equally confusing) but in general I think you either expand all folders
on opening or you don't (Assuming there's a message in any one of them
to read).

3. I will have a look at Windows Mail later to see if I can duplicate
the problem, please state if you mean Windows Live Mail or people will
assume you mean the one that came with Vista. You might consider getting
WLM in the future as it is quite a lot better and will remain supported,
Windows Mail is basically a development dead end.

 

[wibbler]

Hiya!

Yup, is just plain old Windows Mail.

I've got the "Automatically display folders with unread messages" option
ticked, so I would expect in my example below for just that folder to be
opened at start-up, not the additional two.

Cheers,
wibbler.

 

[Charlie Tame]

I am thinking that option should read "Automatically display (all)
folders if (any) has an unread message".

Are these folders "Under" the inbox or on the same "Level" as the inbox,
I assume you have rules and some mail goes to say the "Work" folder and
the "Home" folder. In other words it looks like

Inbox
Work
Home
George
Gracie
Outbox
Sent Items
.....
and so on?

 

[wibbler]

Charlie,

Yup, I'm thinking it's not named too, but even your description doesn't
quite match the behaviour ;-)

I have a local folders tree that looks a bit like:

Inbox
Outbox
....
Personal
Bills
....
Software
Purchases
Winzip
....
Yahoo
Mail 1

When there's no unread mail, none of the top level folders are expanded on
start-up, but the weird example I mentioned below was occurring when I had a
piece of unread mail in the "Mail 1" sub-folder under the Yahoo folder...
the Software top-level folder was also expanded, but the Personal one
wasn't... there didn't appear to be any logic to it at all!