Messages not visible

  • Thread starter Thread starter Lindsay Graham
  • Start date Start date
L

Lindsay Graham

I'm a new WM user, still getting used to it, and can't figure out a message
visibility issue. If I have View > Current View set to Show All Messages
(with nothing else ticked), all messages in my Inbox appear to be there. If
I tick Group Messages by Conversation, all or most (yes, it varies,
apparently arbitrarily) of the messages in a longish thread disappear from
view. I've tried flagging some of the messages and marking them as unread,
but neither seems to affect their ability to disappear. I've only noticed
this behaviour with one thread, and I don't yet know whether it happens with
any other threads (it certainly does not happen with all threads).

In Tools > Options> Read, I have ticked the box 'Automatically expand
grouped messages', so that's not causing the problem.

Any idea on possible causes?

Lindsay Graham
Canberra, Australia
 
Lindsay Graham said:
I'm a new WM user, still getting used to it, and can't figure out a
message visibility issue. If I have View > Current View set to Show All
Messages (with nothing else ticked), all messages in my Inbox appear to be
there. If I tick Group Messages by Conversation, all or most (yes, it
varies, apparently arbitrarily) of the messages in a longish thread
disappear from view. I've tried flagging some of the messages and marking
them as unread, but neither seems to affect their ability to disappear.
I've only noticed this behaviour with one thread, and I don't yet know
whether it happens with any other threads (it certainly does not happen
with all threads).

In Tools > Options> Read, I have ticked the box 'Automatically expand
grouped messages', so that's not causing the problem.

Any idea on possible causes?

Lindsay Graham
Canberra, Australia
Click to expand...

Click the plus sign in front of a thread to display the whole thread.
 
Frank, there are no plus signs because, as I said in the original post "In
Tools > Options> Read, I have ticked the box 'Automatically expand grouped
messages', so that's not causing the problem."

Any other ideas?

Lindsay
 
This problem is still occurring. As before, it happens with only some
conversation threads, and then with either some or all of the messages in
the affected thread. And it happens in the Inbox as well as in other
folders that I have created.

Has anyone else experienced this? Should it be reported as a bug?

Lindsay Graham
 
This continuing problem is driving me nuts!! If there's nobody out there
with an answer or a solution, could someone please tell me the best way in
which to report it to MS as a bug?
 
Lindsay Graham said:
I'm a new WM user, still getting used to it, and can't figure out a
message visibility issue. If I have View > Current View set to Show All
Messages (with nothing else ticked), all messages in my Inbox appear to be
there. If I tick Group Messages by Conversation, all or most (yes, it
varies, apparently arbitrarily) of the messages in a longish thread
disappear from view. I've tried flagging some of the messages and marking
them as unread, but neither seems to affect their ability to disappear.
I've only noticed this behaviour with one thread, and I don't yet know
whether it happens with any other threads (it certainly does not happen
with all threads).

In Tools > Options> Read, I have ticked the box 'Automatically expand
grouped messages', so that's not causing the problem.

Any idea on possible causes?

Lindsay Graham
Canberra, Australia
Click to expand...
 
Lindsay Graham said:
I'm a new WM user, still getting used to it, and can't figure out a message
visibility issue. If I have View > Current View set to Show All Messages
(with nothing else ticked), all messages in my Inbox appear to be there. If
I tick Group Messages by Conversation, all or most (yes, it varies,
apparently arbitrarily) of the messages in a longish thread disappear from
view. I've tried flagging some of the messages and marking them as unread,
but neither seems to affect their ability to disappear. I've only noticed
this behaviour with one thread, and I don't yet know whether it happens with
any other threads (it certainly does not happen with all threads).

In Tools > Options> Read, I have ticked the box 'Automatically expand
grouped messages', so that's not causing the problem.

Any idea on possible causes?

Lindsay Graham
Canberra, Australia
Click to expand...
 
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