Message body (all my custom form labels/data) disappears when repl

D

duugg

Ok, this is similiar to a previous post of mine but the scope of my
question/dilemna is more focused now..here's the problem...

Does anyone know why this is the case?

I have tried everything I can think of. Oddly, when viewing in "Print
Preview" mode, all the labels and text are there but in plain text format but
the appearence of the form is gone. I would like to be able to send a
completed form and have the recipient open it and reply or forward it with
the form info intact, in it's original form, in the message body.

SIDE NOTE: I also noticed that the form doesn't show up in the Auto-Preview
section of an unopened email, is there a way to make it visible?

I have already tried to change options in the actions tab, changing from
"respect users default" to "include original message text" with no luck.
 
E

Eric Legault [MVP - Outlook]

I don't quite understand - are you saying that you want a user to reply to
your custom form that they have received, and have that same custom form
inserted as an attachment in the new reply?

BTW, custom forms are never rendered in the Preview Pane because of security
considerations with code that could be running in the form during the Open
event.

--
Eric Legault [MVP - Outlook]
MCDBA, MCTS (Messaging & Collaboration, SharePoint Infrastructure, MOSS 2007
& WSS 3.0 Application Development)
President, Collaborative Innovations
Proud new owner of OutlookCode.com
NEW! -> Try Picture Attachments Wizard 2.0 For Microsoft Outlook <-
Web: http://www.collaborativeinnovations.ca
Blog: http://blogs.officezealot.com/legault
 
D

duugg

Eric, (and anyone else)

Well, after a user gets my email, they see the form already filled out, but
when they hit the reply button, the entire form is gone! When they hit the
forward button, the form is still there but critical information (ie date
sent, date received, sent from, sent to) is gone. So, I need the following
things after I send an email to a colleague...

It doesn't appear that a form received in an email can be selected via
edit/select all. This is one of my biggest problems. My step by step dilemna
is outlined below...

1. They receive the email with the form and data intact
2. They hit reply and all "time/date stamp" data is intact
3. They hit reply and the filled out form is still intact
4. They are able to "EDIT/SELECT ALL" and copy the "Time/Date Stamp" data
and all "form" data
5. They are able to paste all data above into the application of their choice.

Is there anyway that this can be done?

Thanks much in advance.

Eric Legault said:
I don't quite understand - are you saying that you want a user to reply to
your custom form that they have received, and have that same custom form
inserted as an attachment in the new reply?

BTW, custom forms are never rendered in the Preview Pane because of security
considerations with code that could be running in the form during the Open
event.

--
Eric Legault [MVP - Outlook]
MCDBA, MCTS (Messaging & Collaboration, SharePoint Infrastructure, MOSS 2007
& WSS 3.0 Application Development)
President, Collaborative Innovations
Proud new owner of OutlookCode.com
NEW! -> Try Picture Attachments Wizard 2.0 For Microsoft Outlook <-
Web: http://www.collaborativeinnovations.ca
Blog: http://blogs.officezealot.com/legault

duugg said:
Ok, this is similiar to a previous post of mine but the scope of my
question/dilemna is more focused now..here's the problem...

Does anyone know why this is the case?

I have tried everything I can think of. Oddly, when viewing in "Print
Preview" mode, all the labels and text are there but in plain text format
but
the appearence of the form is gone. I would like to be able to send a
completed form and have the recipient open it and reply or forward it with
the form info intact, in it's original form, in the message body.

SIDE NOTE: I also noticed that the form doesn't show up in the
Auto-Preview
section of an unopened email, is there a way to make it visible?

I have already tried to change options in the actions tab, changing from
"respect users default" to "include original message text" with no luck.
 
E

Eric Legault [MVP - Outlook]

I'm still missing some key information. This is a custom IPM.Note form,
correct? Are you using (or do you want) a separate read layout, so you have
two form designs - one for the compose version and one for the read version?

If you want to include the original message (your sent message) and in
e-mail created when the recipient replies to your message, have you tried
setting the Actions options for the Reply events? The applicable setting
would be "When responding: Attach original message".

Comments on your questions:

2. What time/date stamp data are you referring to? The Received Date of
the original e-mail? Where do you expect this data to be??
3. Where is this filled out form in the reply - an attachment? Or do you
want the reply to be a clone of the received form?
4. Are you saying that you want all of your form data stored in the custom
fields to be replicated in plain text in the message body?

--
Eric Legault [MVP - Outlook]
MCDBA, MCTS (Messaging & Collaboration, SharePoint Infrastructure, MOSS 2007
& WSS 3.0 Application Development)
President, Collaborative Innovations
Proud new owner of OutlookCode.com
NEW! -> Try Picture Attachments Wizard 2.0 For Microsoft Outlook <-
Web: http://www.collaborativeinnovations.ca
Blog: http://blogs.officezealot.com/legault

duugg said:
Eric, (and anyone else)

Well, after a user gets my email, they see the form already filled out,
but
when they hit the reply button, the entire form is gone! When they hit the
forward button, the form is still there but critical information (ie date
sent, date received, sent from, sent to) is gone. So, I need the following
things after I send an email to a colleague...

It doesn't appear that a form received in an email can be selected via
edit/select all. This is one of my biggest problems. My step by step
dilemna
is outlined below...

1. They receive the email with the form and data intact
2. They hit reply and all "time/date stamp" data is intact
3. They hit reply and the filled out form is still intact
4. They are able to "EDIT/SELECT ALL" and copy the "Time/Date Stamp" data
and all "form" data
5. They are able to paste all data above into the application of their
choice.

Is there anyway that this can be done?

Thanks much in advance.

Eric Legault said:
I don't quite understand - are you saying that you want a user to reply
to
your custom form that they have received, and have that same custom form
inserted as an attachment in the new reply?

BTW, custom forms are never rendered in the Preview Pane because of
security
considerations with code that could be running in the form during the
Open
event.

--
Eric Legault [MVP - Outlook]
MCDBA, MCTS (Messaging & Collaboration, SharePoint Infrastructure, MOSS
2007
& WSS 3.0 Application Development)
President, Collaborative Innovations
Proud new owner of OutlookCode.com
NEW! -> Try Picture Attachments Wizard 2.0 For Microsoft Outlook <-
Web: http://www.collaborativeinnovations.ca
Blog: http://blogs.officezealot.com/legault

duugg said:
Ok, this is similiar to a previous post of mine but the scope of my
question/dilemna is more focused now..here's the problem...

Does anyone know why this is the case?

I have tried everything I can think of. Oddly, when viewing in "Print
Preview" mode, all the labels and text are there but in plain text
format
but
the appearence of the form is gone. I would like to be able to send a
completed form and have the recipient open it and reply or forward it
with
the form info intact, in it's original form, in the message body.

SIDE NOTE: I also noticed that the form doesn't show up in the
Auto-Preview
section of an unopened email, is there a way to make it visible?

I have already tried to change options in the actions tab, changing
from
"respect users default" to "include original message text" with no
luck.
 
D

duugg

Eric,

This is an ".OFT" file. Here's my dilemna in very lamens terms....

I tried having the form on both compose and read. I copied both designs on
the compose and read page. I have tried setting the action settings to say
"include original message when replying". The setting "attach original
message" does show all my data in the form but here lies the problem...

My explanation of the "Time/Date" stamp...

As far as the "Time/Date" Stamp, it's a little hard to explain but I'll try...

1. An email is received in your inbox
2. You open the email up
3. Even though you're not replying, you hit reply for one reason....

What information do you get when you hit reply, even though you're not
replying?
Well, after hitting "reply" (starting at the bottom of the email going up)

a) Starting from the bottom up, you see the email message.
b) Right above the very top line of the email mesage, you see the
following... (this is what I'm referring to as "Time/Date" stamp info, if
there's a word that describes this set of information below, please let me
know.)

From:
Sent:
To:
Subject:

Hitting reply enables me to see all of this info filled out. I can now use
this "pre-replied but not sent" email with all the From, Sent, To, Subject
info included as proof of the following...

Who sent it (sender info)
When it was sent (sent info"
Who received it (recipient info)
What it pertained to (subject)

Once I have the email with all of the "Time/Date" stamp info visible, I want
to copy it.

This is all done by simply hitting CTRL+A or edit select all and then
selecting "copy".
The problem is that when the form is in the body of the "reply" message,
none of the fields nor the data can be copied using CTRL+A or "copy". I'd
even be happy if I could just see the fields and data in non-form format, as
long as I can copy both.

Thanks for all your help



Eric Legault said:
I'm still missing some key information. This is a custom IPM.Note form,
correct? Are you using (or do you want) a separate read layout, so you have
two form designs - one for the compose version and one for the read version?

If you want to include the original message (your sent message) and in
e-mail created when the recipient replies to your message, have you tried
setting the Actions options for the Reply events? The applicable setting
would be "When responding: Attach original message".

Comments on your questions:

2. What time/date stamp data are you referring to? The Received Date of
the original e-mail? Where do you expect this data to be??
3. Where is this filled out form in the reply - an attachment? Or do you
want the reply to be a clone of the received form?
4. Are you saying that you want all of your form data stored in the custom
fields to be replicated in plain text in the message body?

--
Eric Legault [MVP - Outlook]
MCDBA, MCTS (Messaging & Collaboration, SharePoint Infrastructure, MOSS 2007
& WSS 3.0 Application Development)
President, Collaborative Innovations
Proud new owner of OutlookCode.com
NEW! -> Try Picture Attachments Wizard 2.0 For Microsoft Outlook <-
Web: http://www.collaborativeinnovations.ca
Blog: http://blogs.officezealot.com/legault

duugg said:
Eric, (and anyone else)

Well, after a user gets my email, they see the form already filled out,
but
when they hit the reply button, the entire form is gone! When they hit the
forward button, the form is still there but critical information (ie date
sent, date received, sent from, sent to) is gone. So, I need the following
things after I send an email to a colleague...

It doesn't appear that a form received in an email can be selected via
edit/select all. This is one of my biggest problems. My step by step
dilemna
is outlined below...

1. They receive the email with the form and data intact
2. They hit reply and all "time/date stamp" data is intact
3. They hit reply and the filled out form is still intact
4. They are able to "EDIT/SELECT ALL" and copy the "Time/Date Stamp" data
and all "form" data
5. They are able to paste all data above into the application of their
choice.

Is there anyway that this can be done?

Thanks much in advance.

Eric Legault said:
I don't quite understand - are you saying that you want a user to reply
to
your custom form that they have received, and have that same custom form
inserted as an attachment in the new reply?

BTW, custom forms are never rendered in the Preview Pane because of
security
considerations with code that could be running in the form during the
Open
event.

--
Eric Legault [MVP - Outlook]
MCDBA, MCTS (Messaging & Collaboration, SharePoint Infrastructure, MOSS
2007
& WSS 3.0 Application Development)
President, Collaborative Innovations
Proud new owner of OutlookCode.com
NEW! -> Try Picture Attachments Wizard 2.0 For Microsoft Outlook <-
Web: http://www.collaborativeinnovations.ca
Blog: http://blogs.officezealot.com/legault

Ok, this is similiar to a previous post of mine but the scope of my
question/dilemna is more focused now..here's the problem...

Does anyone know why this is the case?

I have tried everything I can think of. Oddly, when viewing in "Print
Preview" mode, all the labels and text are there but in plain text
format
but
the appearence of the form is gone. I would like to be able to send a
completed form and have the recipient open it and reply or forward it
with
the form info intact, in it's original form, in the message body.

SIDE NOTE: I also noticed that the form doesn't show up in the
Auto-Preview
section of an unopened email, is there a way to make it visible?

I have already tried to change options in the actions tab, changing
from
"respect users default" to "include original message text" with no
luck.
 
D

duugg

Eric (or anyone) Any ideas as to how to solve this dilemna? Thanks

duugg said:
Eric,

This is an ".OFT" file. Here's my dilemna in very lamens terms....

I tried having the form on both compose and read. I copied both designs on
the compose and read page. I have tried setting the action settings to say
"include original message when replying". The setting "attach original
message" does show all my data in the form but here lies the problem...

My explanation of the "Time/Date" stamp...

As far as the "Time/Date" Stamp, it's a little hard to explain but I'll try...

1. An email is received in your inbox
2. You open the email up
3. Even though you're not replying, you hit reply for one reason....

What information do you get when you hit reply, even though you're not
replying?
Well, after hitting "reply" (starting at the bottom of the email going up)

a) Starting from the bottom up, you see the email message.
b) Right above the very top line of the email mesage, you see the
following... (this is what I'm referring to as "Time/Date" stamp info, if
there's a word that describes this set of information below, please let me
know.)

From:
Sent:
To:
Subject:

Hitting reply enables me to see all of this info filled out. I can now use
this "pre-replied but not sent" email with all the From, Sent, To, Subject
info included as proof of the following...

Who sent it (sender info)
When it was sent (sent info"
Who received it (recipient info)
What it pertained to (subject)

Once I have the email with all of the "Time/Date" stamp info visible, I want
to copy it.

This is all done by simply hitting CTRL+A or edit select all and then
selecting "copy".
The problem is that when the form is in the body of the "reply" message,
none of the fields nor the data can be copied using CTRL+A or "copy". I'd
even be happy if I could just see the fields and data in non-form format, as
long as I can copy both.

Thanks for all your help



Eric Legault said:
I'm still missing some key information. This is a custom IPM.Note form,
correct? Are you using (or do you want) a separate read layout, so you have
two form designs - one for the compose version and one for the read version?

If you want to include the original message (your sent message) and in
e-mail created when the recipient replies to your message, have you tried
setting the Actions options for the Reply events? The applicable setting
would be "When responding: Attach original message".

Comments on your questions:

2. What time/date stamp data are you referring to? The Received Date of
the original e-mail? Where do you expect this data to be??
3. Where is this filled out form in the reply - an attachment? Or do you
want the reply to be a clone of the received form?
4. Are you saying that you want all of your form data stored in the custom
fields to be replicated in plain text in the message body?

--
Eric Legault [MVP - Outlook]
MCDBA, MCTS (Messaging & Collaboration, SharePoint Infrastructure, MOSS 2007
& WSS 3.0 Application Development)
President, Collaborative Innovations
Proud new owner of OutlookCode.com
NEW! -> Try Picture Attachments Wizard 2.0 For Microsoft Outlook <-
Web: http://www.collaborativeinnovations.ca
Blog: http://blogs.officezealot.com/legault

duugg said:
Eric, (and anyone else)

Well, after a user gets my email, they see the form already filled out,
but
when they hit the reply button, the entire form is gone! When they hit the
forward button, the form is still there but critical information (ie date
sent, date received, sent from, sent to) is gone. So, I need the following
things after I send an email to a colleague...

It doesn't appear that a form received in an email can be selected via
edit/select all. This is one of my biggest problems. My step by step
dilemna
is outlined below...

1. They receive the email with the form and data intact
2. They hit reply and all "time/date stamp" data is intact
3. They hit reply and the filled out form is still intact
4. They are able to "EDIT/SELECT ALL" and copy the "Time/Date Stamp" data
and all "form" data
5. They are able to paste all data above into the application of their
choice.

Is there anyway that this can be done?

Thanks much in advance.

:

I don't quite understand - are you saying that you want a user to reply
to
your custom form that they have received, and have that same custom form
inserted as an attachment in the new reply?

BTW, custom forms are never rendered in the Preview Pane because of
security
considerations with code that could be running in the form during the
Open
event.

--
Eric Legault [MVP - Outlook]
MCDBA, MCTS (Messaging & Collaboration, SharePoint Infrastructure, MOSS
2007
& WSS 3.0 Application Development)
President, Collaborative Innovations
Proud new owner of OutlookCode.com
NEW! -> Try Picture Attachments Wizard 2.0 For Microsoft Outlook <-
Web: http://www.collaborativeinnovations.ca
Blog: http://blogs.officezealot.com/legault

Ok, this is similiar to a previous post of mine but the scope of my
question/dilemna is more focused now..here's the problem...

Does anyone know why this is the case?

I have tried everything I can think of. Oddly, when viewing in "Print
Preview" mode, all the labels and text are there but in plain text
format
but
the appearence of the form is gone. I would like to be able to send a
completed form and have the recipient open it and reply or forward it
with
the form info intact, in it's original form, in the message body.

SIDE NOTE: I also noticed that the form doesn't show up in the
Auto-Preview
section of an unopened email, is there a way to make it visible?

I have already tried to change options in the actions tab, changing
from
"respect users default" to "include original message text" with no
luck.
 
D

duugg

I'd like to keep this topic "hot". This is still something I would think can
be solved but I could be wrong. Anyone have any ideas?

Thanks much in advance

duugg said:
Eric (or anyone) Any ideas as to how to solve this dilemna? Thanks

duugg said:
Eric,

This is an ".OFT" file. Here's my dilemna in very lamens terms....

I tried having the form on both compose and read. I copied both designs on
the compose and read page. I have tried setting the action settings to say
"include original message when replying". The setting "attach original
message" does show all my data in the form but here lies the problem...

My explanation of the "Time/Date" stamp...

As far as the "Time/Date" Stamp, it's a little hard to explain but I'll try...

1. An email is received in your inbox
2. You open the email up
3. Even though you're not replying, you hit reply for one reason....

What information do you get when you hit reply, even though you're not
replying?
Well, after hitting "reply" (starting at the bottom of the email going up)

a) Starting from the bottom up, you see the email message.
b) Right above the very top line of the email mesage, you see the
following... (this is what I'm referring to as "Time/Date" stamp info, if
there's a word that describes this set of information below, please let me
know.)

From:
Sent:
To:
Subject:

Hitting reply enables me to see all of this info filled out. I can now use
this "pre-replied but not sent" email with all the From, Sent, To, Subject
info included as proof of the following...

Who sent it (sender info)
When it was sent (sent info"
Who received it (recipient info)
What it pertained to (subject)

Once I have the email with all of the "Time/Date" stamp info visible, I want
to copy it.

This is all done by simply hitting CTRL+A or edit select all and then
selecting "copy".
The problem is that when the form is in the body of the "reply" message,
none of the fields nor the data can be copied using CTRL+A or "copy". I'd
even be happy if I could just see the fields and data in non-form format, as
long as I can copy both.

Thanks for all your help



Eric Legault said:
I'm still missing some key information. This is a custom IPM.Note form,
correct? Are you using (or do you want) a separate read layout, so you have
two form designs - one for the compose version and one for the read version?

If you want to include the original message (your sent message) and in
e-mail created when the recipient replies to your message, have you tried
setting the Actions options for the Reply events? The applicable setting
would be "When responding: Attach original message".

Comments on your questions:

2. What time/date stamp data are you referring to? The Received Date of
the original e-mail? Where do you expect this data to be??
3. Where is this filled out form in the reply - an attachment? Or do you
want the reply to be a clone of the received form?
4. Are you saying that you want all of your form data stored in the custom
fields to be replicated in plain text in the message body?

--
Eric Legault [MVP - Outlook]
MCDBA, MCTS (Messaging & Collaboration, SharePoint Infrastructure, MOSS 2007
& WSS 3.0 Application Development)
President, Collaborative Innovations
Proud new owner of OutlookCode.com
NEW! -> Try Picture Attachments Wizard 2.0 For Microsoft Outlook <-
Web: http://www.collaborativeinnovations.ca
Blog: http://blogs.officezealot.com/legault

Eric, (and anyone else)

Well, after a user gets my email, they see the form already filled out,
but
when they hit the reply button, the entire form is gone! When they hit the
forward button, the form is still there but critical information (ie date
sent, date received, sent from, sent to) is gone. So, I need the following
things after I send an email to a colleague...

It doesn't appear that a form received in an email can be selected via
edit/select all. This is one of my biggest problems. My step by step
dilemna
is outlined below...

1. They receive the email with the form and data intact
2. They hit reply and all "time/date stamp" data is intact
3. They hit reply and the filled out form is still intact
4. They are able to "EDIT/SELECT ALL" and copy the "Time/Date Stamp" data
and all "form" data
5. They are able to paste all data above into the application of their
choice.

Is there anyway that this can be done?

Thanks much in advance.

:

I don't quite understand - are you saying that you want a user to reply
to
your custom form that they have received, and have that same custom form
inserted as an attachment in the new reply?

BTW, custom forms are never rendered in the Preview Pane because of
security
considerations with code that could be running in the form during the
Open
event.

--
Eric Legault [MVP - Outlook]
MCDBA, MCTS (Messaging & Collaboration, SharePoint Infrastructure, MOSS
2007
& WSS 3.0 Application Development)
President, Collaborative Innovations
Proud new owner of OutlookCode.com
NEW! -> Try Picture Attachments Wizard 2.0 For Microsoft Outlook <-
Web: http://www.collaborativeinnovations.ca
Blog: http://blogs.officezealot.com/legault

Ok, this is similiar to a previous post of mine but the scope of my
question/dilemna is more focused now..here's the problem...

Does anyone know why this is the case?

I have tried everything I can think of. Oddly, when viewing in "Print
Preview" mode, all the labels and text are there but in plain text
format
but
the appearence of the form is gone. I would like to be able to send a
completed form and have the recipient open it and reply or forward it
with
the form info intact, in it's original form, in the message body.

SIDE NOTE: I also noticed that the form doesn't show up in the
Auto-Preview
section of an unopened email, is there a way to make it visible?

I have already tried to change options in the actions tab, changing
from
"respect users default" to "include original message text" with no
luck.
 

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