Memory Dump

  • Thread starter Thread starter Johnny Moses
  • Start date Start date
J

Johnny Moses

I have had an issue with a memory dump in the past and now it seems to have
raised its ugly head again. During a DVD write I got the BSOD. Then after
reboot (about 30 minutes later) while the computer was idle I got the same
thing.

The parameters are:
STOP 000000B8 00000000 00000000 000000

I have done everything I know to do. I have checked the minidump file and
it doesn't give me a clue. Does anyone know how to read this file that will
give me a clue to what's going on? I have been told in the past that it
could be an overheating issue (I have a new case with a 650 watt power
supply & a ton of cooling fans), the ram (did a ram check and that came up
with no problems), or a driver issue (I have updated all the drivers).

Do you think it could have anything to do with IRQ sharing?

I have:
ATI All-In-Wonder 9800 Pro (4.4 Catalyst drivers)
1 gig of 266 ddr ram
Windows XP Sp1
Pioneer DVD reader
Sony DVD writer
1 Gig Jaz Drive
2 hard drives on PCI card (one being the boot drive)
2 hard drives on main board
Epson 925 printer
Epson Perfection 3170 scanner
Creative Audigy2 ZS (latest drivers)

Any help would be greatly appreciated.

My best,
Chuck
 
Hi Chuck

See if any of the following helps:

http://search.microsoft.com/search/results.aspx?st=b&na=88&View=en-us&qu=0x000000b8

--

Will Denny
MS-MVP Windows - Shell/User


| I have had an issue with a memory dump in the past and now it seems to have
| raised its ugly head again. During a DVD write I got the BSOD. Then after
| reboot (about 30 minutes later) while the computer was idle I got the same
| thing.
|
| The parameters are:
| STOP 000000B8 00000000 00000000 000000
|
| I have done everything I know to do. I have checked the minidump file and
| it doesn't give me a clue. Does anyone know how to read this file that will
| give me a clue to what's going on? I have been told in the past that it
| could be an overheating issue (I have a new case with a 650 watt power
| supply & a ton of cooling fans), the ram (did a ram check and that came up
| with no problems), or a driver issue (I have updated all the drivers).
|
| Do you think it could have anything to do with IRQ sharing?
|
| I have:
| ATI All-In-Wonder 9800 Pro (4.4 Catalyst drivers)
| 1 gig of 266 ddr ram
| Windows XP Sp1
| Pioneer DVD reader
| Sony DVD writer
| 1 Gig Jaz Drive
| 2 hard drives on PCI card (one being the boot drive)
| 2 hard drives on main board
| Epson 925 printer
| Epson Perfection 3170 scanner
| Creative Audigy2 ZS (latest drivers)
|
| Any help would be greatly appreciated.
|
| My best,
| Chuck
|
|
 
Johnny said:
I have had an issue with a memory dump in the past and now it seems to have
Click to expand...

I often wonder what it'd be like to do a Vulcan Mind Meld with your wife
to see what's she's actually thinking.
 
Plato said:
I often wonder what it'd be like to do a Vulcan Mind Meld with your wife
to see what's she's actually thinking.
Click to expand...

You couldn't do it, you're not smart enough.

Joh N.
 
Joh said:
You couldn't do it, you're not smart enough.
Click to expand...

Yeah you're right. I got in trouble today with my 16 year old boss at
McDonalds because I wasn't flipping over the burgers the way he wanted.
He said they have to be fried to some weird temperature which I didn't
understand so I just did what he told me to do so I wouldn't lose my
job. Thanks for your input. Much appreciated.
 
Want an apple pie with that? Learned that one from my 14 year old son (and
sometimes boss). Catchy tune at that!
 
Kelly said:
Want an apple pie with that? Learned that one from my 14 year old son (and
sometimes boss). Catchy tune at that!
Click to expand...

Try the soft ice cream cone for a quarter. Cant beat it. $.26 inc.tax at
the drive up and you can even get spare napkins if you ask nicely.
 
Will,

Thanks for the reply. Sorry that others felt the need to follow with
nonsense like elementary school kids.

I had searched the link that you recommended but none of those issues had
anything to do with my problems. Most were with Windows 2000 or Windows
2003-based servers. Now this problem is happening more and more often.
Usually when the machine is idle. It happened 4 times last night. All
power saving features have never been activated. This one is getting real
upsetting.

Thanks for any help.
Johnny

Hi Chuck

See if any of the following helps:

http://search.microsoft.com/search/results.aspx?st=b&na=88&View=en-us&qu=0x000000b8

--

Will Denny
MS-MVP Windows - Shell/User


| I have had an issue with a memory dump in the past and now it seems to
have
| raised its ugly head again. During a DVD write I got the BSOD. Then
after
| reboot (about 30 minutes later) while the computer was idle I got the same
| thing.
|
| The parameters are:
| STOP 000000B8 00000000 00000000 000000
|
| I have done everything I know to do. I have checked the minidump file and
| it doesn't give me a clue. Does anyone know how to read this file that
will
| give me a clue to what's going on? I have been told in the past that it
| could be an overheating issue (I have a new case with a 650 watt power
| supply & a ton of cooling fans), the ram (did a ram check and that came up
| with no problems), or a driver issue (I have updated all the drivers).
|
| Do you think it could have anything to do with IRQ sharing?
|
| I have:
| ATI All-In-Wonder 9800 Pro (4.4 Catalyst drivers)
| 1 gig of 266 ddr ram
| Windows XP Sp1
| Pioneer DVD reader
| Sony DVD writer
| 1 Gig Jaz Drive
| 2 hard drives on PCI card (one being the boot drive)
| 2 hard drives on main board
| Epson 925 printer
| Epson Perfection 3170 scanner
| Creative Audigy2 ZS (latest drivers)
|
| Any help would be greatly appreciated.
|
| My best,
| Chuck
|
|
 
Will, the problem has been solved. I swapped out one of the 512 sticks of
ram (although the one I removed never showed an error in the software ram
checkers) for another of the same manufacturer. No more problems. Thanks
for your help.

Johnny Moses
 
Apparently to the contrary the system just rebooted after a day of running
properly. I still have the issue of the Memory Dump... any help would be
greatly appreciated.
 
Johnny said:
Apparently to the contrary the system just rebooted after a day of
running
properly. I still have the issue of the Memory Dump... any help
would be greatly appreciated.
Click to expand...

Hi, Johnny. I've left the original posts below for Google Groups
archiving, etc. It still sounds to me like you are having hardware
problems. It could be the motherboard and/or the processor. You could
have a drive that is shorting out - I had a cd-rom drive that was doing
this - which would also give the same symptoms. I think you need to
strip everything off the motherboard except for the video card
(obviously) and test. That means no drives, no other pci cards, no
peripherals. Then add one drive. Test. Then add one pci card. Test.
Etc. If this sounds like too much hassle, take the machine to a good
local computer repair shop (not a BestBuy or CompUSa type of store) and
have them do it for you. Even if you are technically competent (and you
certainly sound like you are), there is no shame in getting a fresh
pair of eyes on the problem. I took the machine with the shorting
cd-rom drive to a friend's shop and that was the right decision. Also,
tech shops have lots of other machines and the ability to swap out
hardware that you may not have.

Malke (see end of post for sig)
 
Thanks for the advise, Malke. I thought I solved the problem again by
reading the Event viewer at the time just before it showed the crash info.
McAfee and WMDM PMSP Service started each time a few seconds before what I
thought was the crash. So I disabled the WMDM PMSP Service and had no
problems for a day. Then while it was idle last night I had the same
result. However, I think the error was written after reboot and the events
that occurred just prior to that were part of the startup process.

You may be correct about the drive. The problem is that by doing as you
suggest (eliminating all components & reentering them one at a time) is that
the problem might not occur but ever 6-8 hours. I think I might consider
taking it somewhere but at this point I really don't know where. So you
really think a short in a CD rom might produce this type of error? That's
interesting. Never thought of faulty hardware - just thought it was either
a hardware or software conflict.

Any easy way to read the minidump file? I just can't believe how difficult
they make it to get info out of that thing.

Thanks again for the advise.
My best,
Johnny
 
Johnny said:
Thanks for the advise, Malke. I thought I solved the problem again by
reading the Event viewer at the time just before it showed the crash
info. McAfee and WMDM PMSP Service started each time a few seconds
before what I
thought was the crash. So I disabled the WMDM PMSP Service and had no
problems for a day. Then while it was idle last night I had the same
result. However, I think the error was written after reboot and the
events that occurred just prior to that were part of the startup
process.

You may be correct about the drive. The problem is that by doing as
you suggest (eliminating all components & reentering them one at a
time) is that
the problem might not occur but ever 6-8 hours. I think I might
consider
taking it somewhere but at this point I really don't know where. So
you
really think a short in a CD rom might produce this type of error?
That's
interesting. Never thought of faulty hardware - just thought it was
either a hardware or software conflict.

Any easy way to read the minidump file? I just can't believe how
difficult they make it to get info out of that thing.
Click to expand...
Absolutely hardware can produce these sorts of errors. Here's an url
regarding minidumps:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/debug
base/minidump_files.asp

Of course it wraps in my newsreader, so you'll have to enter it into
your browser's addressbar on one line. I've never attempted to read a
minidump, so I can't give you more info than that.

The only way to diagnose hardware is to do as I said - strip everything
off and add one thing at a time. Yes, it is tedious and time-consuming.
That's also why I suggested taking the computer somewhere.

Good luck,

Malke
 
Thanks, Malke. I was hoping to find a clue somewhere through debugging etc.
so that I at least had a decent starting point. I understand what you're
saying about taking it to somebody. If I had a decent option that I didn't
think was going to cost me an arm and a leg & many days without the use of
the computer, I'd do it in a minute. I may still have to.

Have a great weekend.
Johnny
 
Johnny said:
Thanks, Malke. I was hoping to find a clue somewhere through
debugging etc.
so that I at least had a decent starting point. I understand what
you're
saying about taking it to somebody. If I had a decent option that I
didn't think was going to cost me an arm and a leg & many days without
the use of
the computer, I'd do it in a minute. I may still have to.

Have a great weekend.
Johnny
Click to expand...
Ask friends for the name of a shop or person they like. It probably
isn't all that expensive, and of course you have to factor your time
into the expense equation, too. For instance, where I am the hourly
rate is around $40-60/hr., or places like CompUSA charge a flat fee of
around $125 (admittedly not the best place to get computer repairs
done). Otherwise, I'm afraid there are no easy answers.

Good luck,

Malke
 
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