G
Guest
I'm having a recurrent (and intermittent) problem with my DVD drive (Plextor
PX-708A) causing a major XP crash when I insert a disc, it can be a
commercial audio CD, a blank DVD-R, anything. It does not seem to matter what
software is running but typically it might be Roxio EMC 7 or MusicMatch. The
screen goes black followed by a memory dump which says (something like) "A
wait operation, attach process, or yield was attempted from a DPC procedure."
The memeory dump takes for ever then XP reboots with a message that XP has
just recovered from a serious error.
The Event Viewer shows:
"Error code 000000b8, parameter1 00000000, parameter2 00000000, parameter3
00000000, parameter4 00000000."
Occasionally, but not always, this is preceded by another error message:
"The UDNT service failed to start due to the following error:
The system cannot find the device specified."
When XP has finished rebooting, it advises that the crash was caused by a
problem with a device driver.
At this point I get a bit confused. I thought that XP handled all DVD drives
natively. I do not recall having to install a device driver when I replaced
the CDROM drive with this DVD burner. For months it has worked fine. The
device manager has no "bangs" (!) and all devices are listed as working
normally including the DVD burner. I can find zilch in MS' KB, Plextor do not
offer device drivers, the firmware is current. Out of ideas.
Any of you guys have any ideas?
Thanks, Andy
PX-708A) causing a major XP crash when I insert a disc, it can be a
commercial audio CD, a blank DVD-R, anything. It does not seem to matter what
software is running but typically it might be Roxio EMC 7 or MusicMatch. The
screen goes black followed by a memory dump which says (something like) "A
wait operation, attach process, or yield was attempted from a DPC procedure."
The memeory dump takes for ever then XP reboots with a message that XP has
just recovered from a serious error.
The Event Viewer shows:
"Error code 000000b8, parameter1 00000000, parameter2 00000000, parameter3
00000000, parameter4 00000000."
Occasionally, but not always, this is preceded by another error message:
"The UDNT service failed to start due to the following error:
The system cannot find the device specified."
When XP has finished rebooting, it advises that the crash was caused by a
problem with a device driver.
At this point I get a bit confused. I thought that XP handled all DVD drives
natively. I do not recall having to install a device driver when I replaced
the CDROM drive with this DVD burner. For months it has worked fine. The
device manager has no "bangs" (!) and all devices are listed as working
normally including the DVD burner. I can find zilch in MS' KB, Plextor do not
offer device drivers, the firmware is current. Out of ideas.
Any of you guys have any ideas?
Thanks, Andy