DVD drive induced XP crash

G

Guest

I'm having a recurrent (and intermittent) problem with my DVD drive (Plextor
PX-708A) causing a major XP crash when I insert a disc, it can be a
commercial audio CD, a blank DVD-R, anything. It does not seem to matter what
software is running but typically it might be Roxio EMC 7 or MusicMatch. The
screen goes black followed by a memory dump which says (something like) "A
wait operation, attach process, or yield was attempted from a DPC procedure."
The memeory dump takes for ever then XP reboots with a message that XP has
just recovered from a serious error.
The Event Viewer shows:
"Error code 000000b8, parameter1 00000000, parameter2 00000000, parameter3
00000000, parameter4 00000000."
Occasionally, but not always, this is preceded by another error message:
"The UDNT service failed to start due to the following error:
The system cannot find the device specified."
When XP has finished rebooting, it advises that the crash was caused by a
problem with a device driver.
At this point I get a bit confused. I thought that XP handled all DVD drives
natively. I do not recall having to install a device driver when I replaced
the CDROM drive with this DVD burner. For months it has worked fine. The
device manager has no "bangs" (!) and all devices are listed as working
normally including the DVD burner. I can find zilch in MS' KB, Plextor do not
offer device drivers, the firmware is current. Out of ideas.
Any of you guys have any ideas?
Thanks, Andy
 
G

Guest

Hey man, I think your problem is caused by some software conflict.
After installing some software, it will make the default program to open the
files in CD-ROM drive. So you had mentioned that, you had installed Roxio &
MusicMatch, both of them can automaticlly play the music-cd or use themself
to burn CD-R(DVD-R). Did you try to uninstall all of them for testing? Or,
did you ever try to update the version of these programs? If the answer is
no, plz try. Also, plz also try to uninstall all the software which can use
the CD-ROM drive.

Good luck!!!
 
K

kurttrail

Andy said:
I'm having a recurrent (and intermittent) problem with my DVD drive
(Plextor PX-708A) causing a major XP crash when I insert a disc, it
can be a commercial audio CD, a blank DVD-R, anything. It does not
seem to matter what software is running but typically it might be
Roxio EMC 7 or MusicMatch. The screen goes black followed by a memory
dump which says (something like) "A wait operation, attach process,
or yield was attempted from a DPC procedure." The memeory dump takes
for ever then XP reboots with a message that XP has just recovered
from a serious error.
The Event Viewer shows:
"Error code 000000b8, parameter1 00000000, parameter2 00000000,
parameter3 00000000, parameter4 00000000."
Occasionally, but not always, this is preceded by another error
message: "The UDNT service failed to start due to the following error:
The system cannot find the device specified."
When XP has finished rebooting, it advises that the crash was caused
by a problem with a device driver.
At this point I get a bit confused. I thought that XP handled all DVD
drives natively. I do not recall having to install a device driver
when I replaced the CDROM drive with this DVD burner. For months it
has worked fine. The device manager has no "bangs" (!) and all
devices are listed as working normally including the DVD burner. I
can find zilch in MS' KB, Plextor do not offer device drivers, the
firmware is current. Out of ideas.
Any of you guys have any ideas?
Thanks, Andy

Obtain and install
[http://download.microsoft.com/download/whistler/Install/2/WXP/EN-US/TweakUiPowertoySetup.exe]
, and then start TweakUI. Expand the My Computer branch, then the
AutoPlay branch, and then select Drives. Turn off the checkbox next to
each drive letter for which you want AutoPlay disabled.

See if that stops your blue screen problem. If it does and you really
want to use autoplay, then you'll have figure out what program is
screwing you up. I'd start with programs that you don't use, but are
listed in your DVD drives auto play list. I'd start with uninstalling
the Roxio Player component from Roxio EMC7, since you are using
MusicMatch, though I've never been much of a fan of MusicMatch. I
prefer dbPowerAmp or WinAmp, for my computer audio needs.

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"
 

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