Media Player 11 for Vista crashes just after opening.

[Guest]

HELPPPP!! My WMP 11 crashes a moment after opening. i've reinstalled Windows
Vista. i can't even install it on XP Pro!! My system: AMD 1600+ 1GB RAM
Graphic card ATI 64MB Windows Vista Ultimate.
Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6000.6324
Application Timestamp: 4549b52a
Fault Module Name: wmp.dll
Fault Module Version: 11.0.6000.6324
Fault Module Timestamp: 4549be71
Exception Code: c0000005
Exception Offset: 004f89bb
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1065
Additional Information 1: bbf5
Additional Information 2: 295714b579a19da40e8b91ede0031d77
Additional Information 3: 4e40
Additional Information 4: a5c3b71706931176cddc235a45b9e04e

 

[zachd [MSFT]]

Interesting - that's a crash in library schema storage... ?

If you reset the library--
http://zachd.com/pss/pss.html#medialibrary
, does the player then open correctly?

 

[zachd [MSFT]]

Hm - I may take that back. According to further analysis, this is
apparently due to memory corruption. The folder rename trick I suggested
might work - try it, and just rename the old folder back if it *doesn't*
work, but it appears that this is *likely* a driver or hardware error.

http://oca.microsoft.com/en/windiag.asp
points you to a memory diagnostics test that would be very good to run on
this system. I suspect/hope you're fine here, but -- better safe than
sorry.

The basic suspect areas here -- DIMMs, memory controller, over-heating,
overclocking, drivers --- something is corrupting kernel code pages, but
it's hard to say from my end since all I have to go on is a very generic
crash bucket as opposed to any live dump / run with application verifier /
kernel debugger / etc. =)