Windows Live Messager Crash - Comunication Crash


Ben Ramsay

I am having problems with Live Messeger, Every time i sign in it crashes
about 2 minutes after it has signed in.

OS enviroment as follows

Windows Vista Home Basic
1.5 GB + pagefile
C:\ 80 GB

Crash Details Fro Error Application

Problem signature
Problem Event Name: APPCRASH
Application Name: wlcomm.exe
Application Version: 14.0.8064.206
Application Timestamp: 498cddf7
Fault Module Name: ADVAPI32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03717
Exception Code: c0000005
Exception Offset: 00033bea
OS Version: 6.0.6002.
Locale ID: 3081
Additional Information 1: 8053
Additional Information 2: 0a945b62bf6469ba48c1bcd048acbbc6
Additional Information 3: 4739
Additional Information 4: a0e4493a92c8bec3ff6a38659fbfda5c

Extra information about the problem
Bucket ID: 1254008455

Any Ideas


Do you run Windows Blinds?

Fireup IE in With NO ADDONS and then Start Messenger. Any luck?

Start - All Programs - Accessories - System Tools - IE with NO ADDONS

Check IE - TOOLS - Manage Addons

Check your BHO's

Install Prevx 3.0 Home Free (it is compatiable with most antiviral and
antispyware programs - I use Avast Home and stop the unused Shields)
Prevx is very fast and very good.

Check for malware, spyware and virus, 1st as they can cause the issue.
Check with online scanners. Run malwarebytes and superanti-spyware
in scanner mode (non resident).

Be careful, what antivirus are you using? Resident anti-spyware? Temp
disable and check. (unload Messenger, stop the above, restart Messenger)

Of course the video card drivers are always suspect.

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads