Movie Maker on Vista Ultimate is crashing! Help!

K

Keith

Hi, my Movie Maker is crash during publishing. I have Vista Ultimate newly
installed. What could be the problem? Here are 3 of the recent errors:

*************************************************
* Error on 4/26/08 at 12:36

Problem signature
Problem Event Name: APPCRASH
Application Name: moviemk.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b6
Fault Module Name: wmvencod.dll
Fault Module Version: 11.0.6001.7000
Fault Module Timestamp: 4791a822
Exception Code: c0000005
Exception Offset: 0001bc09
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Extra information about the problem
Bucket ID: 657119329


***********************************************
* Error on 4/26/08 at 4:48PM

Problem signature
Problem Event Name: APPCRASH
Application Name: moviemk.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b6
Fault Module Name: nvd3dum.dll
Fault Module Version: 7.15.11.7474
Fault Module Timestamp: 47e87b65
Exception Code: c0000005
Exception Offset: 000433cd
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

***********************************************
* Error at 4/26/08 on 5:10PM

Problem signature
Problem Event Name: BEX
Application Name: moviemk.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b6
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0b6ac5a8
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Extra information about the problem
Bucket ID: 225969324
 
C

Carey Frisch [MVP]

Visit http://www.nvidia.com/Download/index.aspx?lang=en-us
to download the latest video drivers and install them. Make sure
to uninstall the old NVIDIA drivers before installing the new ones.

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

Hi, my Movie Maker is crash during publishing. I have Vista Ultimate newly
installed. What could be the problem? Here are 3 of the recent errors:

*************************************************
* Error on 4/26/08 at 12:36

Problem signature
Problem Event Name: APPCRASH
Application Name: moviemk.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b6
Fault Module Name: wmvencod.dll
Fault Module Version: 11.0.6001.7000
Fault Module Timestamp: 4791a822
Exception Code: c0000005
Exception Offset: 0001bc09
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Extra information about the problem
Bucket ID: 657119329


***********************************************
* Error on 4/26/08 at 4:48PM

Problem signature
Problem Event Name: APPCRASH
Application Name: moviemk.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b6
Fault Module Name: nvd3dum.dll
Fault Module Version: 7.15.11.7474
Fault Module Timestamp: 47e87b65
Exception Code: c0000005
Exception Offset: 000433cd
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

***********************************************
* Error at 4/26/08 on 5:10PM

Problem signature
Problem Event Name: BEX
Application Name: moviemk.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b6
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0b6ac5a8
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Extra information about the problem
Bucket ID: 225969324
 
K

Keith

Hello Carey,
Thanks for your input, I really do appreciate it. I thought that by sending
the detailed error log, it will yield a laser guided answer based on the
error. Have you read the errors captioned below? Is there something in the
error message prompted you that it may be a driver re-install?
Anyway, I did un-install the old driver, used cleaner pro software to wipe
off old driver residues and re-install the latest nVidia driver from their
website a while back. I spoke to nVidia's tech support and re-installed all
my drivers (graphics and bios of motherboard), new vista ultimate install,
etc....
I think based on forums and blogs regading movie maker on vista crashing,
dirver re-installation is the first step. I am a bit beyond that step.
 
O

On Request

You may get a more direct answer to your question in another newsgroup:

microsoft.public.windows.vista.music_pictures_video
 
K

kurttrail

Keith said:
Hello Carey,
Thanks for your input, I really do appreciate it. I thought that by
sending the detailed error log, it will yield a laser guided answer
based on the error. Have you read the errors captioned below? Is there
something in the error message prompted you that it may be a driver
re-install? Anyway, I did un-install the old driver, used cleaner pro
software to wipe off old driver residues and re-install the latest
nVidia driver from their website a while back. I spoke to nVidia's tech
support and re-installed all my drivers (graphics and bios of
motherboard), new vista ultimate install, etc....
I think based on forums and blogs regading movie maker on vista
crashing, dirver re-installation is the first step. I am a bit beyond
that step.

"Fault Module Name: nvd3dum.dll"

It's an nvidia dll that faulted. Since MS signs off on drivers, why are
they signing off on drivers that are faulty?

--
Peace!
Kurt
Former Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
"Produkt-Aktivierung macht frei!"
 
K

Keith

Thanks for your input Kurt, greatly appreciated. I have also noticed the
following:
"Fault Module Name: StackHash_fd00"
"Fault Module Name: wmvencod.dll"

What's your thoughts on these errors? Thanks!
 
K

kurttrail

Keith said:
Thanks for your input Kurt, greatly appreciated. I have also noticed
the following:
"Fault Module Name: StackHash_fd00" "Fault Module Name: wmvencod.dll"

What's your thoughts on these errors? Thanks!

wmvencod.dll is the Windows Media video encoder.

And from a brief Google search the "StackHash_fd00" fault seems to be
tied to DEP.

See if disabling DEP helps you out.

http://www.vistax64.com/tutorials/120778-dep-enable-disable.html

--
Peace!
Kurt
Former Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
"Produkt-Aktivierung macht frei!"
 
K

Keith

I am publishing my movie maker project (wswmm) to a wmv video format to my
hard disk. I pulled out "msinfo32" on this PC and can't find anything that
would cause the system to "black screen" (sudden shutdown) on me. The only
non-Microsoft under:
1) Multimedia/Audio Codecs is ->
"g:\windows\system32\l3codeca.acm | Fraunhofer Institut Integrierte
Schaltungen IIS | Fraunhofer IIS MPEG Layer-3 Codec | OK |
G:\Windows\system32\L3CODECA.ACM | 1.9.0.401 | 61.00 KB (62,464
bytes) 4/11/2008 5:08 PM"
2) Multimedia/Video Codecs is ->
"g:\windows\system32\iccvid.dll Radius Inc. | OK |
G:\Windows\system32\ICCVID.DLL | 1.10.0.12 | 80.00 KB (81,920 bytes) |
11/2/2006 5:32 AM"


Thanks!
 
Z

zachd [MSFT]

Movie Maker isn't allergic to anything except bad third party codecs. =)

Which specific XVid decoder are you using?

What are the specific fault details for your crash according to the Problem
Reports and Solutions Center control panel:
http://zachd.com/pss/pss.html#bucket
?
 
K

Keith

Hi Zach,

Thanks for your input. I searched for any decoder under "msdt" and
msinfo32". The only file with decoder next to it is Creative AC3 Software
Decoder's "ctac32l.sys" in \windows\system32\drivers\ctac32l.sys. I also
found this sys file at the registry under
\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windos\CurrentVersion\Setup\PnpLockdownfiles. Should this be renamed or deleted?

Thanks.

zachd said:
Movie Maker isn't allergic to anything except bad third party codecs. =)

Which specific XVid decoder are you using?

What are the specific fault details for your crash according to the Problem
Reports and Solutions Center control panel:
http://zachd.com/pss/pss.html#bucket
?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
Dragor said:
What is the format of the source file that u're workin with? Movie Maker
is known to be allergic to certain video file types, atleast on my
system, WMM crashes when I try to work with XVid encoded AVIs.

As you noted, WMV Encoder is failing, so this might be an issue.

Also, be sure to check for broken codecs on ur pc using GSpot Codec
Info Tool [Pls google for it]


--
Dragor

My rig: Intel Core2Duo E6300 @1.86GHz, 1.5GB DDR2SDRAM 667MHz, nVidia
GeForce 6600 256MB PCI-E, ASUS P5LD2VM-SE [Intel 945 Chipset] mobo, 400
W PSU.
 
Z

zachd [MSFT]

Unfortunately, those steps aren't useful and should be discarded. MSInfo32
just shows the old VFW codecs. Most codecs won't show up there - you would
be able to use the results of WMP's Help:About:Technical Support Information
menu tool, but even that can be incomplete. I'm pretty certain that your
decoder was/is a DirectShow filter, which would never show up in any VFW
codec listing. (I realize this all may be above your head and for that I
apologize: old VFW codec views in Windows really do need to go away so they
stop confusing people. IMHO.)

What are the specific results for your crash? That's probably the
information you can provide to move forward the quickest. =)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
Keith said:
Hi Zach,

Thanks for your input. I searched for any decoder under "msdt" and
msinfo32". The only file with decoder next to it is Creative AC3 Software
Decoder's "ctac32l.sys" in \windows\system32\drivers\ctac32l.sys. I also
found this sys file at the registry under
\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windos\CurrentVersion\Setup\PnpLockdownfiles.
Should this be renamed or deleted?

Thanks.

zachd said:
Movie Maker isn't allergic to anything except bad third party codecs. =)

Which specific XVid decoder are you using?

What are the specific fault details for your crash according to the
Problem
Reports and Solutions Center control panel:
http://zachd.com/pss/pss.html#bucket
?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--
Dragor said:
What is the format of the source file that u're workin with? Movie
Maker
is known to be allergic to certain video file types, atleast on my
system, WMM crashes when I try to work with XVid encoded AVIs.

As you noted, WMV Encoder is failing, so this might be an issue.

Also, be sure to check for broken codecs on ur pc using GSpot Codec
Info Tool [Pls google for it]


--
Dragor

My rig: Intel Core2Duo E6300 @1.86GHz, 1.5GB DDR2SDRAM 667MHz, nVidia
GeForce 6600 256MB PCI-E, ASUS P5LD2VM-SE [Intel 945 Chipset] mobo, 400
W PSU.
 

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