Media Player stopped working.

[Guest]

Hi, I read through most of the posts, but could not figure out how to solve
this problem. My computer is brand new (HP) and it came with Windows Vista
already installed on it. Everytime I try to use my photo program it crashes
and tells me that the Media Player has stopped working. Here is the problem
report:

Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6000.6324
Application Timestamp: 4549b52a
Fault Module Name: lmpgspl.ax
Fault Module Version: 4.0.0.157
Fault Module Timestamp: 4497e991
Exception Code: c0000094
Exception Offset: 0001398b
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 1ae3
Additional Information 2: d51d1d592c538d4c4e8d8757b5d90fbb
Additional Information 3: ec68
Additional Information 4: d625c8d1aa11e3db72ab7bf8b7820587


Please let me know if there is a way to fix this problem. Vista has been
pretty hard to work with so far......

 

[zachd [MSFT]]

That's a crash in the Ligos MPEG filter - why is that on your system? Do
they have an update available? If you unregister or rename that file, do
you still crash?

What photo program are you trying to use?

 

[Guest]

I'm not entirely sure what Ligos is? I did a search for it, but it did not
come up with anything. I am using Photo Explosion Deluxe from Nova
Development.

 

[zachd [MSFT]]

If you contact their support for an update to their Ligos MPEG component, do
they have one? That assumes they put that on your system, of course.

If you search for "lmpgspl.ax" on your system, do you find it? That's the
Ligos MPEG Splitter which appears to be identified as a/the suspect file in
this crash. Either getting an update from Ligos or Nova, unregistering, or
renaming that file should likely fix you up.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Adam Albright]

I'm not entirely sure what Ligos is? I did a search for it, but it did not
come up with anything. I am using Photo Explosion Deluxe from Nova
Development.

Ligos makes codecs which are encoders/decoders that compress and
decompress video and audio files so they can play. Below is a link to
one of their pages.

http://www.free-codecs.com/download/Indeo_Codec.htm

 

[zachd [MSFT]]

Indeo was made by Intel and sold to Ligos, is commercial (not a free
download - which may be why that URL doesn't resolve currently.... ?), and
is unrelated to their MPEG decoders. You can buy Ligos Indeo decoders
here--
http://ligos.com/index.php/home/products/indeo/

This would be unlikely to have any effect upon an MPEG issue, though, since
those are AVI-only codecs. =)

-Zach