Internet Explorer Stop Working

S

species8350

Hi,

Internet Explorer 7 stops working when I close it, then it restarts.
This is a regular problem. I have copied the error report. It look
like a kernal32.dll problem, but I would welcome comments and advice.

Report:

Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6000.16681
Application Timestamp: 48113d17
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bd80
Exception Code: 800401fd
Exception Offset: 0001b09e
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
 
R

Rick Rogers

Probably an addon/plugin. Click start and type 'internet explorer'. One of
the menu options will be to run it without addons, select this mode and see
if the problem ceases. If so, then you need to go into the Control
Panel/Internet Options/Programs tab and click the button the manage addons.
Disable those that are loading with Internet Explorer.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
S

species8350

Probably an addon/plugin. Click start and type 'internet explorer'. One of
the menu options will be to run it without addons, select this mode and see
if the problem ceases. If so, then you need to go into the Control
Panel/Internet Options/Programs tab and click the button the manage addons.
Disable those that are loading with Internet Explorer.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVPhttp://mvp.support.microsoft.com/
Windows help -www.rickrogers.org
My thoughtshttp://rick-mvp.blogspot.com







- Show quoted text -

I've had a look at the menus.
I can disable and enable addons one by one.
But I can't find the option to run without adddons.

Can you advise?

Thanks
 
R

Rick Rogers

Hi,

When you click start and type "internet explorer" (wihtout the quotes) into
the search line, you should see two entries (three in x64) under programs at
the top of the menu, one appended with (no addons). Do you not see this?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

Probably an addon/plugin. Click start and type 'internet explorer'. One of
the menu options will be to run it without addons, select this mode and
see
if the problem ceases. If so, then you need to go into the Control
Panel/Internet Options/Programs tab and click the button the manage
addons.
Disable those that are loading with Internet Explorer.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft
MVPhttp://mvp.support.microsoft.com/
Windows help -www.rickrogers.org
My thoughtshttp://rick-mvp.blogspot.com







- Show quoted text -

I've had a look at the menus.
I can disable and enable addons one by one.
But I can't find the option to run without adddons.

Can you advise?

Thanks
 
S

species8350

Hi,

When you click start and type "internet explorer" (wihtout the quotes) into
the search line, you should see two entries (three in x64) under programsat
the top of the menu, one appended with (no addons). Do you not see this?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVPhttp://mvp.support.microsoft.com/
Windows help -www.rickrogers.org
My thoughtshttp://rick-mvp.blogspot.com






I've had a look at the menus.
I can disable and enable addons one by one.
But I can't find the option to run without adddons.

Can you advise?

Thanks- Hide quoted text -

- Show quoted text -

Hi, Thanks for responding.

I managed to find the link in accessories - tools.

I ran Internet Explorer without addons. It looked very stark, but I
noticed on closing that IE did not crash (which was my problem).

I have done a little experimenting and it maybe that one of my
toolbars is corrupted.

I am now working with this toolbar disabled.

I'll get back with the result.

Thanks again.

Sp.

Ps. All of my addons have names, except one:

B205A35E-1FC4-4CE3-818B-8...

Any idea what this does (it does not appear to cause a problem)
 
S

species8350

I think your momma's calling you.

My problem was caused by a corrupted toolbar.

I disabled it and the the problem has now disappeared.

I will get a new toolbar and install it and should not have any
further problems - I hope

Thanks to all

Best wishes.

Sp.
 
Z

zachd [MSFT]

If you Check for Solutions using the Problem Reports and Solutions Center
control panel, what fault bucket is this?

This generally appears to be a third party toolbar issue.
 

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