windows keeps wanting to shut down

[core9]

this is the complete error report: please help with this. If I open folders
fairly quickly a box opens up saying windows needs to close...vitsa 32 bit


Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bd80
Exception Code: c0000002
Exception Offset: 0001b09e
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

 

[Mamamegs [MS MVP]]

It happens that core9 formulated :

this is the complete error report: please help with this. If I open
folders fairly quickly a box opens up saying windows needs to
close...vitsa 32 bit


Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bd80
Exception Code: c0000002
Exception Offset: 0001b09e
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

In some cases installing the following update seems to have helped:
http://support.microsoft.com/kb/938979

--
Mamamegs.
MS MVP Windows shell/user


Problemen met Windows Vista?
www.vistabits.nl


Windows Vista Problems?
www.vistabits.info

 

[core9]

thanks for the idea but i already have tried this and when i install the
update it tells me that "this update does not apply to your system"...any
other ideas?