ME to XP; printer driver not working

[art]

Dear Knowledgable People,

After upgrading from ME to XP, I have been confounded with
multiple problems.

Today's problem is my printer & driver.

Prior to "up"grading from ME to XP, my HP OfficeJet G55
was working fine. I then installed XP.

I have tried all the suggestions on the troubleshooters
page (e.g. removing old drivers, downloading a new driver
from HP, unplugging the printer cable.) When I re-plug
the printer cable, XP does not recognize new hardware, and
I am thus unable to install the printer.

Please help me. My printer was working prior to upgrading
from ME to XP. I think there may be some "hidden" file
that is causing confusion, but I have no idea where to
work. (I've already un-intalled all software with XP, but
that doesn't seem to do the trick).

Thanks,

Arthur
(e-mail address removed)

 

[Rich Barry]

Art, you didnt mention if your Printer hookup was Parallel or USB. If
parallel, check in the Bios and make sure that the port
is enabled and an IRQ is assigned. If USB take a look in Device Manager to
see if there's any yellow marks next to any of the USB devices.