Mapi address book error

T

Tom

Upon SEND TO MAIL RECIPIENT AS ATTACHMENT from word or
excel, getting:

"An error occurred while attempting to open the Windows
Address Book"
MAPI 1.0 [00000220]

Have been searching the internet for months. Any help
much appreciated.
 
R

Russ Valentine [MVP-Outlook]

What is your default email program and Contacts Manager?
Outlook doesn't even use the Windows Address Book.
 
G

Guest

Default is OUTLOOK. When I set it to outlook express,
can do SEND TO AS ATTACHMENT just fine. Upon research,
works fine with OUTLOOK 98 and also 2000 in IMO mode,
just not workgroup/corp mode.

Please help, spending way too much time on this, but
affecting NT workstation and 2 other xp workstations.
Have internet mail and exchange server connection on all.

Thanks in advance.
-----Original Message-----
What is your default email program and Contacts Manager?
Outlook doesn't even use the Windows Address Book.
--
Russ Valentine
[MVP-Outlook]
Tom said:
Upon SEND TO MAIL RECIPIENT AS ATTACHMENT from word or
excel, getting:

"An error occurred while attempting to open the Windows
Address Book"
MAPI 1.0 [00000220]

Have been searching the internet for months. Any help
much appreciated.


.
 
R

Russ Valentine [MVP-Outlook]

Is the Outlook Address Book Service installed and configured correctly in
this Outlook profile?
--
Russ Valentine
[MVP-Outlook]
Default is OUTLOOK. When I set it to outlook express,
can do SEND TO AS ATTACHMENT just fine. Upon research,
works fine with OUTLOOK 98 and also 2000 in IMO mode,
just not workgroup/corp mode.

Please help, spending way too much time on this, but
affecting NT workstation and 2 other xp workstations.
Have internet mail and exchange server connection on all.

Thanks in advance.
-----Original Message-----
What is your default email program and Contacts Manager?
Outlook doesn't even use the Windows Address Book.
--
Russ Valentine
[MVP-Outlook]
Tom said:
Upon SEND TO MAIL RECIPIENT AS ATTACHMENT from word or
excel, getting:

"An error occurred while attempting to open the Windows
Address Book"
MAPI 1.0 [00000220]

Have been searching the internet for months. Any help
much appreciated.


.
 
G

Guest

Yes, outlook address book is installed as service.
Everything is stored on exchange server. Problem is
local to pc. When I logon to another pc, SEND TO AS
ATTACHMENT from word, internet explorer works fine.

Have uninstalled office 2000, re-installed xp (without
format), copied mapi folder from working pc, ran
antivirus, spyware remover, ran detect/repair, tried
officeupdate.com

any suggestions?

-----Original Message-----
Is the Outlook Address Book Service installed and configured correctly in
this Outlook profile?
--
Russ Valentine
[MVP-Outlook]
Default is OUTLOOK. When I set it to outlook express,
can do SEND TO AS ATTACHMENT just fine. Upon research,
works fine with OUTLOOK 98 and also 2000 in IMO mode,
just not workgroup/corp mode.

Please help, spending way too much time on this, but
affecting NT workstation and 2 other xp workstations.
Have internet mail and exchange server connection on all.

Thanks in advance.
-----Original Message-----
What is your default email program and Contacts Manager?
Outlook doesn't even use the Windows Address Book.
--
Russ Valentine
[MVP-Outlook]
Upon SEND TO MAIL RECIPIENT AS ATTACHMENT from word or
excel, getting:

"An error occurred while attempting to open the Windows
Address Book"
MAPI 1.0 [00000220]

Have been searching the internet for months. Any help
much appreciated.



.


.
 
R

Russ Valentine [MVP-Outlook]

Did you recreate the profile from scratch?
--
Russ Valentine
[MVP-Outlook]
Yes, outlook address book is installed as service.
Everything is stored on exchange server. Problem is
local to pc. When I logon to another pc, SEND TO AS
ATTACHMENT from word, internet explorer works fine.

Have uninstalled office 2000, re-installed xp (without
format), copied mapi folder from working pc, ran
antivirus, spyware remover, ran detect/repair, tried
officeupdate.com

any suggestions?

-----Original Message-----
Is the Outlook Address Book Service installed and configured correctly in
this Outlook profile?
--
Russ Valentine
[MVP-Outlook]
Default is OUTLOOK. When I set it to outlook express,
can do SEND TO AS ATTACHMENT just fine. Upon research,
works fine with OUTLOOK 98 and also 2000 in IMO mode,
just not workgroup/corp mode.

Please help, spending way too much time on this, but
affecting NT workstation and 2 other xp workstations.
Have internet mail and exchange server connection on all.

Thanks in advance.

-----Original Message-----
What is your default email program and Contacts Manager?
Outlook doesn't even use the Windows Address Book.
--
Russ Valentine
[MVP-Outlook]
Upon SEND TO MAIL RECIPIENT AS ATTACHMENT from word or
excel, getting:

"An error occurred while attempting to open the Windows
Address Book"
MAPI 1.0 [00000220]

Have been searching the internet for months. Any help
much appreciated.



.


.
 

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