Mails opening behind main window

N

Neil Barras

Hi,

I have Office 2003. I use Outlook to access my GMail account. Whenever I
open an email, new or read, it opens then pops behind the main Outlook
screen in a split second. Any ideas why? Do I need to re-install Office?
Or am I just missing a setting?

Thanks,

Neil
 
P

ProfDD

I don't use O2003 but many people mention this problem. Search for
existing answers, if any.
 
B

Brian Tillman

Neil Barras said:
I have Office 2003. I use Outlook to access my GMail account. Whenever I
open an email, new or read, it opens then pops behind the
main Outlook screen in a split second. Any ideas why? Do I need to
re-install Office? Or am I just missing a setting?

As ProfDD says, it has been mentioned before. One person said they solved
their problem by deleting everything in the folder
%AppData%\Microsoft\Outlook, but I think that's going too far. Try deleting
just the outcmd.dat and the {profilename}.xml file. I can't imagine the NK2
or SRS file has anything to do with it.
 

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